Search results for: 'Automation and Software Solutions'

26 Aug 2022  |  Global  |  Market Research

Conversational AI Landscape Expands Beyond Customer Experience

Future Growth Potential of Conversational AI Solutions

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Conversational AI solutions are the most common way of interacting with customers/employees. Integrating artificial intelligence (AI) enabled businesses to gain a newer level of customer/employee insights while enriching their experiences and managing business operations. Further, increasing demand for customized personal experiences encouraged con...

As organizations increasingly depend on digitized operations, their uptake of digital applications has reshaped business models across industries. This business model evolution coupled with the pandemic-induced shift to hybrid work modes have led to the proliferation of privileged identities among both human and non-human users. These privilege...

This study examines the mobilized sales force automation (SFA) market in North America. Mobile sales force automation applications are software solutions that extend SFA capabilities to a sales employee’s mobile device (smartphone, tablet, wearable, etc.). Capabilities can range from basic account, opportunity and contact management to also encompa...

This study covers the size, trends, competitive landscape, and growth strategies for the global software license management (SLM) market. Software licensing enables software monetization strategies and requires license enforcement, entitlement management, and software protection. Companies traditionally sold SLM systems as anti-piracy solutions...

11 Aug 2022  |  Global  |  Frost Radar

Frost Radar™: Global Web Application Firewall Solutions Market, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Across industries, business models have evolved into customer-centric, digitally dependent operations that rely on web and mobile applications to keep customers, employees, and other stakeholders connected. With this proliferation in application use, the cyberattack surface at the application layer has expanded and become porous with vulnerable ent...

The Mid Market ERP software in Malaysia is analysed as part of this study. The market revenues, key market trends, competitive anlaysis and strategies constitute the report. The Mid Market ERP software market in Malaysia is growing and is of interest to Tier I enterprise software vendors due to the disparity of the market and the likely market pote...

08 Oct 2020  |  Global  |  Market Research

Cloud-based Premium-quality Video Solutions Transforming the Global Non-linear Editing Market, 2020–2026

Remote Workflow Solutions and Rising User Numbers, Especially in the Professionals Segment, Support Future Growth Potential

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This growth opportunity study examines the drivers, restraints, trends, competitive landscape, and growth opportunities associated with the global non-linear editing (NLE) market. The study uses 2019 as a base year for market sizing and forecasts market revenue through 2026. Market size is measured in terms of vendor revenue, in US dollars. For cla...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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Key Issues Addressed

This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...