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16 Apr 2021  |  North America  |  Market Research

Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

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The first half of 2020 challenged businesses operationally, hindering many digital transformation initiatives and creating urgent business priorities that centered on productivity, efficiency, and the customer experience in the new environment that the COVID-19 pandemic brought about. To meet these goals, businesses are increasingly relying on data...

Since 2010, Frost & Sullivan has conducted an annual web-based survey of enterprise cloud decision makers. The goal is to understand not just what choices they make about cloud workloads and data, but also why. One area of inquiry is why enterprises have selected their primary public cloud service provider. In this highly concentrated market, the t...

The first months of 2020 separated the digitally mature from the pack. In response to COVID-19s economic chaos, including disrupted supply chains; shutdowns in physical facilities; and a shift in priorities from growth to health and safety, the companies best able to pivot were those that were already well into their cloud journeys. Such firms le...

Africa is emerging as a global growth frontier. The primary reasons supporting its rise are its high GDP growth rate, which exceeds the global average, a rapidly growing young population, and robust domestic and foreign investments in key sectors such as automotive, mining, oil and gas, and agriculture and agro-processing. Rapid urbanization is ano...

Quantum computing has entered a critical transition phase, moving from R&D experimentation toward early commercialization. This report examines what this supercritical period means for the global quantum computing landscape between 2025 and 2030 and the implications for enabling technological development across hardware, software, and cloud deploym...

This research, ‘Innovations in Smart Metering Enabling Grid Modernization’ focuses on the emerging innovations and the latest developments in the smart metering industry including Advanced Metering Infrastructure (AMI), meter data management systems (MDMS), sensor ecosystem, networks and communications, systems integration, and digital engagement p...

AI has been embedded in telecommunications for over a decade, initially through rule-based automation and early machine learning applied to network optimization, fraud detection, and customer analytics. Even before 5G, CSPs used AI to enable self-optimizing networks (SON), predictive maintenance, and customer experience management—leveraging large ...

Enterprise use of AI has moved past experimentation. Many organizations now run AI inside core workflows that affect customers, operations, and compliance. This shift has changed what enterprises expect from AI implementation and managed service providers. Success no longer hinges on launching a model or completing a deployment. It depends on wheth...

As enterprise adoption of AI enters a more demanding phase, the source of competitive advantage is shifting. In 2026, success is no longer determined by access to advanced models or the scale of experimentation, but by an organization’s ability to operationalize AI reliably within core workflows. This report examines how AI applications and use cas...