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22 Jul 2019  |  Asia Pacific  |  Market Research
New Zealand Contact Center Applications Market, Forecast to 2024
Mainstream Focus on Resource Optimization and Customer Insights will Boost Growth
The New Zealand contact center application market grew by 2.5%, reporting total market revenue of $13.8 million in 2017. The market is forecast to shrink at a CAGR of 0.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, Indi...
$4,950.00 -
17 Mar 2020  |  Asia Pacific  |  Market Research
New Zealand's Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
$2,000.00 -
29 Jun 2015  |  Global  |  Technology Research
Technology Innovations Empowering Airport Security (Technical Insights)
Detecting & Tackling Threats and Enhancing Passenger Experience
Airports are subjected to various threats that include vandalism, arson, robbery, cyber-crime, fraud and many more. Terrorist attack is the most critical threat in public view. But for an airport operator all the threats are viewed with equal importance. The research service covers technologies enabling airport security. It is captured from differe...
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12 Dec 2005  |  Asia Pacific  |  Technology Research
Australia and New Zealand CRM Customer Satisfaction Analysis
This study maps the customer behaviour and expectations of enterprises which have deployed and are using OCRM solutions in ANZ. The analysis highlights the key business challenges driving adoption of OCRM solution, vendor evaluation criteria and purchase decision making process, apart from identifying the most suitable vendor in the ANZ OCRM market...
$3,950.00 -
26 Oct 2021  |  Global  |  Technology Research
Machine Learning: The New Driving Force for DevOps
Machine Learning is Transforming and Optimizing DevOps.
When they work together, software development and operations teams can advance a company's business transformation. The integration of these teams, also known as DevOps, streamlines the legacy software development process. However, with the growing emphasis on the digital transformation, the pace of development and innovation has increased. Therefo...
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09 Sep 2016  |  Asia Pacific  |  Market Research
Australia–New Zealand Web Application Firewall Solutions Market
The ANZ WAF market recorded a 16.6% growth rate on a YoY basis in 2015, as demand for both on-premise and cloud-based solutions continued to rise among enterprises in the region. The enterprises were keen to invest in WAF technology to better protect their Web assets, many of which are increasingly facing external business partners and customers, a...
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29 Apr 2020  |  Asia Pacific  |  Market Research
Australia and New Zealand (ANZ) Managed Security Services Market, Forecast to 2023
Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption
The Australian managed security services (MSS) market is growing at a steady pace, driven by greater cybersecurity outsourcing in the country. Australia has been the target of numerous, high-profile cyberattacks in recent years, which has spurred organizations into taking prompt action to secure their information technology (IT) and operational tec...
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24 Dec 2021  |  North America  |  Market Research
The Global NAC Industry Growth Reflects Requirements of the New Corporate Networks
Vendors are Enhancing Network Visibility and Discovery of Devices to Improve NAC Outcomes
As part of Frost & Sullivan’s ongoing research on Cybersecurity, we recently concluded research on the Global Network Access Control (NAC) market. NAC products and services allow enterprises to see and control the myriad endpoints that are trying to connect or are already connected to corporate networks. Pre-defined policies, and regular patching u...
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20 Mar 2020  |  Asia Pacific  |  Market Research
Australia and New Zealand Hosted/Cloud Contact Center Market, Forecast to 2025
Well-recognized Benefits and Emerging Technology Trends will Boost Interest across Sectors
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
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19 May 2025  |  Global  |  Market Research
CX Leaders Navigate Disruption in a New Era of Customer Contact
Analyst Perspectives from Frost & Sullivan’s 2025 Customer Contact East MindXchange
The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopolitical chaos, and technology disruption. Think of...
$2,450.00