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28 Apr 2022  |  Global  |  Market Research
Growth Opportunities in the Global Managed Detection and Response Market
In a Rapidly Evolving Market—MDR Unlocks the Power of Growth Through Collaboration and Flexibility
Over the past decade, security incidents have increased in frequency and sophistication. A growing number of cyberattacks are sponsored by nation-states, while the attack surface continues to expand in a time of rapid digitalization. Organizations find it increasingly difficult to keep up to date with new developments in cybersecurity and to secure...
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19 Dec 2024  |  Global  |  Frost Radar
Frost Radar™: Workforce Engagement Management, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact...
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24 Oct 2017  |  North America  |  Market Research
Analysis of the Global Cloud Access Security Broker Market (CASB), Forecast 2021
Increasing Usage of Cloud Apps Drives Growth and Fuels M&A
The Frost & Sullivan report analyzes the global market for Cloud Access Security Broker (CASB).The CASB market has seen high growth in the last few years as organizations are quickly addressing their needs driven by users turning to cloud apps at an increasing rate. Users in organizations want to get their jobs done quickly, easily and with more fl...
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09 Dec 2021  |  Global  |  Customer Research
Digital Trends in the BFSI Industry Amidst COVID-19 and Beyond
Banking, Financial Services, and Insurance Customer Perspectives
The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...
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22 Nov 2024  |  Global  |  Technology Research
Growth Opportunities in Data-centric AI, Augmented Reality, Generative AI, Edge AI, Global Fintech, and Cloud-Native Workload Automation
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing technologies, emphasizing AI-driven solutions across various sectors. Key innovations include AI-powered platforms for context-aware insights and real-time computing, a global payments platform facilitati...
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19 Jan 2023  |  North America  |  Frost Radar
Frost Radar™: North American Low-Power Wide-Area Network (LPWAN) Operators, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Low-power wide-area networks (LPWANs) are gaining traction globally for their extended coverage, low transmission rate, long battery life, and beneficial cost savings in operations, capabilities that are determinantal to enabling massive machine-to-machine (M2M) and Internet of Things (IoT) deployment for non-mission critical applications. Custo...
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05 Oct 2020  |  North America  |  Market Research
Accelerating Migration to the Cloud Transforming the Global Cloud Access Security Broker (CASB) Market, 2024
Shift to Work from Home Model and Wider Use of Mobile/Remote Workforce to Interact with Cloud Apps to Present Major Growth Opportu
This Frost & Sullivan report analyzes the global market for Cloud Access Security Brokers (CASB). CASB is a software that acts as a security control point between users and cloud services. It can be deployed as an on-premises or cloud-hosted solution. In addition to Software as a Service (SaaS) apps such as Office 365 and Google G Suite sanctioned ...
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27 Mar 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Professional Security Services Market, Forecast to 2022
Demand will Increase Due to Expanding Threat/Attack Surface
C-level executives, board of directors, senior management, and other stakeholders want to get an insight into their enterprise’s cybersecurity risk management program. Enterprises can no longer deal with threats with their own in-house IT teams and need expert advice to protect against increasingly sophisticated threats. Thus, outsourcing to third-...
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29 Mar 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Industrial Internet of Things Security, 2018
The Need for Cybersecurity Among Industrial Firms is Growing
In an industrial set-up, various equipment's and components such as controllers, servers, remote terminals, monitoring equipment, and sensors are connected to the internet. Further, computer systems, applications, moving assets to the cloud or even remote facilities being connected to the Wide Area Network (WAN) require internet usage. All these ar...
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21 Aug 2019  |  North America  |  Market Research
Companies to Watch in Customer Contact, North America, 2019
Technology Providers of Note in an Expanding Customer Service Ecosystem
This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...
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