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19 Aug 2016  |  Africa  |  Market Research
Disruptive Big Data Applications in South Africa
Assessing the Use of Big Data Solutions in Local Industries
Although South Africa is in a nascent phase regarding the adoption of Big Data technologies, industries have begun implementing Big Data solutions for improved operational processes and to find new business opportunities. The key driving forces behind Big Data discussed in this analysis include increased connectivity and Internet usage, for both mo...
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30 Jan 2012  |  Africa  |  Market Research
Managed Services Market in South Africa
Mapping Opportunities in the Data Centre and Cloud Markets
South Africa's managed services market is at its infancy stage and is viewed by service providers as an exciting market with endless opportunities. Companies are looking to transform from a capital expenditure model to operating expenditure model by reducing their total cost of ownership. The recent economic downturn and the constant pressure on bu...
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19 Aug 2014  |  Africa  |  Market Research
Overall Cloud Computing Market in South Africa and Kenya
Market Set for Exponential Growth as Enterprises Move to Outsource Services
This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...
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09 Nov 2011  |  Africa  |  Market Research
Data Center Market in South Africa
The South African Data Centre Market is Expected to Grow
Data centres are essential to modern organisations. The data loads worldwide are forever increasing, and that trend is set to continue. The uptake of data centre services is therefore forecast to be high over the next six years with the growing competition between service providers. This study provides an overview of data centre services in South A...
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29 Jul 2015  |  Africa  |  Market Research
Analysis of the South African Contact Centre Market
The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa's Contact Centre Market
To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...
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18 Apr 2017  |  Africa  |  Market Research
South African Systems Integration Market, Forecast to 2021
There is a Growing Opportunity to Partner with Enterprises to Drive their Digital Transformation Strategies
Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...
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17 Oct 2008  |  Africa  |  Market Research
The South African ERP Systems Market
This study provides an overview of the current state of ERP software and its future prospects in South Africa. It represents key application areas, including; Financial, Human Resources, Manufacturing, Industry Specific, CRM, SCM and other services. It identifies key market forces such as; challenges, drivers and restraints. The study gives insight...
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27 May 2016  |  Africa  |  Market Research
Managed Services Market in South Africa
Analysis of the Growth Opportunity and Indicators of the Customer Experience
Managed services in the ICT market cover a wide range of solutions; however, all of these solutions have been affected by the changing nature of the industry and its competitive landscape. With the South African managed services market facing increased competitive rivalry, understanding and proactively managing the customer journey have become even...
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05 Feb 2019  |  Africa  |  Market Research
Cloud Market in West Africa, 2018–2019
Appropriate Communication Infrastructure Development and Consumer Legislations Central to Growth in Cloud Services
The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...
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18 Nov 2010  |  Africa  |  Customer Research
South African Unified Communications Market
The research service from slides 1 to 148 critically analysed the unified communications market in South Africa. The study provides an overview of the African and South African unified communications markets, industry challenges and market forces, market sizes, pricing and marketing strategies, opportunity analysis, industry best practices and stra...
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