Search results for: 'Learning and Development'
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30 Mar 2023  |  North America  |  Market Research
Growth Opportunities for Artificial Intelligence in the Public Cloud, 2023
Generative AI Drives the Opportunity Universe with New, Intelligent Capabilities
This Frost & Sullivan research examines the growing need for artificial intelligence (AI) services to help businesses meet key goals and objectives, as well as the strategic position of public cloud service providers to develop and launch successful AI capabilities for customers. The report discusses the importance of public cloud providers in the ...
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29 Apr 2020  |  North America  |  Market Research
Post-Pandemic Growth Opportunity Analysis of the Global E-Learning Market
Lecture Capture Solutions Have Quickly Become Crucial to Business and Educational Institution Ecosystems
This research measures the impact of COVID-19 on the global e-learning market. The e-learning ecosystem follows the entire learning flow: content creation with lecture capture solutions (LCS); publishing with massive online open courses (MOOCs) and dynamic publishing tools; management with learning management solutions (LMS); creating opportunities...
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01 Mar 2017  |  North America  |  Market Research
RegTech in Financial Services, Global, Forecast to 2020
Advanced Risk Analytics and Regulatory Solutions Driven by Advances in Machine Learning
Regulators around the world have become stricter in their compliance and processes. Rising levels of regulation and challenging regulatory expectations are having significant operational impacts on financial services companies as they require talent, processes, and innovative solutions. RegTech solutions have the potential to make compliance more e...
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07 Apr 2021  |  North America  |  Market Research
COVID-19 Pandemic Accelerates Investment in the Global IT/Consumer Electronics eCommerce Market
Remote Work and Distance Learning Mandates Drive B2B and B2C Technology Strategy
This research study examines the global electronic commerce (eCommerce) market with a focus on North America and the information technology (IT) and consumer electronics verticals. The report delves into the macro-economic factors affecting the global retail eCommerce market, its growth during the course of the COVID-19 pandemic, as well as the dri...
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31 May 2021  |  North America  |  Market Research
Machine Learning and Seamless Integrations Drive the North American Mobile Sales Force Automation (SFA) Market
AI-based Guidance, Real-time Visibility, and Positive Hard-dollar Impacts Create New Growth Opportunities
This study examines the North American mobile sales force automation market. For the purposes of this study, mobile sales force automation applications are software solutions that extend SFA capabilities to a sales professionals mobile device (smartphone or tablet). These capabilities can range from basic account, opportunity and contact management...
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22 Apr 2020  |  North America  |  Strategic Forecasting
Serverless Computing Adds Flexibility to App Development: Growth Opportunities for Cloud Service Providers
Serverless computing represents one more step on the path away from cumbersome monolithic applications to more agile software approaches that speed development and deployment time. Such “cloud-native” applications are designed to leverage the flexible infrastructure of the cloud by abstracting application logic from the underlying server hardware. ...
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26 Aug 2025  |  North America  |  Market Research
English Proficiency 2.0: The Growth Accelerator for Nearshore CX Management
Why English Speaking Agents are Key to Provider Success in the Region
TThis Frost & Sullivan analyst perspective presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. This market insight will provide insights into the background, trends and context for creating successful next ge...
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18 Aug 2023  |  North America  |  Market Research
AI Spurs Growth of Low-code Application Platforms
Customers Drive IT Democratization, Hyperautomation, and Composable Businesses with Modern Low-code Platforms
As businesses emerged from the COVID-19 pandemic operating environment, they found themselves facing the Great Resignation, an economic downturn, and a potential recession. These dynamics caused them to reassess spending and force business units to do more with less. Low-code application platforms (LCAPs), a technology that was just gaining popular...
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08 Jul 2021  |  North America  |  Market Research
Low-Code Application Platforms Growth Opportunities
Harnessing the Power of Lines of Business in App Development Fuels Innovation Culture
As businesses emerge from the pandemic operating environment, they are caught in a strange position of having to resume former foci—like streamlining operations, improving employee productivity, and enhancing the customer experience, but doing so in a wildly different operating environment than they were in 18 months ago. One technology that was ju...
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07 Nov 2019  |  North America  |  Market Research
Growth Opportunities in the North American Contact Center Market, Forecast to 2023
Infusion of AI is Driving Customer Contact Strategy and Development
New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...
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