Search results for: 'bridge between'

Digital Rights Management (DRM) and Encrypted HLS are the most commonly used content protection technologies today. Both approaches have a strong track record in terms of securing proprietary content. However, content owners/providers that are focused on streaming media are  more likely to be interested in Encrypted HLS as it is simpler and less ex...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

Platform Equinix offers one of the broadest data center footprints and portfolio of interconnection services in the market, with a digital ecosystem that includes: 1700+ network providers, 800+ digital content providers, 1250+financial services companies, 2900+ cloud and IT services providers, and nearly 3000 global enterprises. While network ser...

13 May 2021  |  North America  |  Market Research

IoT Start-up Tracker—Digital Retail

Seamless Integration Between Offline and Online Creates New Growth Opportunities

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The retail industry is increasingly focused on increasing sales and revenue through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of start-up...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

The field of predictive analytics is one of the most complex and challenging subsets of the Big Data and advanced analytic market. There is also a very wide gap between the practitioners of predictive analyticsmost of whom are statisticians, scientific researchers and data scientistsand the people who most want to use predictive analytics for com...

Two key concepts of IMS are (1) a standards-based architecture that enables best-of-breed, multi-vendor solutions and (2) the concept that the architecture bridges legacy and next-generation architecture. These two concepts exponentially add to the complexity of implementing, maintaining and operating service provider networks. Over and above the...

This report will analyze the U.S. Commercial Firewall hardware and software markets. Frost & Sullivan has segmented the hardware market into four classes of products. The first class will be small office/home office (SOHO) grade products as defined by products listing for less than $1,000.00. Further segmentation will include small and medium en...

Most organizations understand the direct correlation between customer experience and business performance. The question is how to make those experiences pay off even more through higher revenue per interaction. This SPIE report analyzes how smart companies are achieving just these types of results through artificial intelligence (A.I.) and other te...