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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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10 Mar 2017  |  Asia Pacific  |  Market Research
China Cloud Computing Services Market, Forecast to 2022
Growth in Online Media Consumption and Favorable Government Initiatives to Spur Market
Growth in online media consumption has been key in driving demand for cloud storage and compute. The government has also been a major vertical stimulating the growth of the cloud computing industry under the 13th Five-Year Plan (2016–2020). The strategic importance of cloud services for the Chinese government is further reaffirmed by Premier Li Keq...
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10 Mar 2017  |  Asia Pacific  |  Market Research
Indonesia Cloud Computing Services Market, Forecast to 2022
Growth in Online Media Consumption to Drive Cloud Market, while Onerous Regulations Continue to Favor Domestic Cloud Providers
Indonesia is expected to witness the fastest growth among the ASEAN countries. The growth in mobile consumption and increasing demand for disaster recovery services have been key to driving the cloud market in Indonesia. Government Regulation No. 82, which mandates Indonesian businesses conducting electronic transactions to store personal data in d...
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10 Mar 2017  |  Asia Pacific  |  Market Research
India Cloud Computing Services Market, Forecast to 2022
Growth in Online Media Consumption and Exponential Growth of SMBs to Accelerate Cloud Demand
As Internet access, eCommerce, and mobile usage continue to increase in adoption among enterprises; social, mobility, analytics, and cloud (SMAC) offer immense opportunities for cloud vendors. India’s small and medium-sized business (SMB) sector has also been a primary vertical of the cloud computing market.
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28 Jun 2017  |  Asia Pacific  |  Market Research
Australian Edutech Market—Key Trends, Technologies, and Opportunities, Forecast to 2022
Digital Transformation is Accelerating Innovation Across Institutions
The Edutech market is predicted to grow at a CAGR of 3.0% during 2016–2022 from A$1.45 billion to A$1.73 billion. This growth will be driven by changes in the demand of the student body which is requiring a more digitised and seamless learning and campus experience, greater competition amongst universities, as well as increased participation in ter...
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10 Mar 2017  |  Asia Pacific  |  Market Research
South Korea Cloud Computing Services Market, Forecast to 2022
Strong Government Support and Investments from Global Cloud Providers to Serve as Catalysts for Market Growth
The Cloud Computing Act came into effect in September 2015. It encourages cloud adoption in the public sector, and provides support for SMBs that provide cloud services. There has been a flurry of activity by global cloud computing companies seeking to expand their presence in South Korea, which is, in turn, serving as a catalyst to attract other c...
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31 Aug 2021  |  Asia Pacific  |  Customer Research
Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific
Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth
This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employees...
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22 Dec 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Contact Center Applications Tracker, 2022
Digital, Omnichannel, and Cloud Applications Drive the Transformational Growth of Contact Center Solutions in the Asia-Pacific
The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...
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19 Jun 2023  |  Asia Pacific  |  Tracker
Asia-Pacific Network Firewall Tracker, H2 2022
Platform Consolidation Approach Continues to Drive Growth Strategies and Enhance Future Growth Potential of the Asia-Pacific Network Firewall Market
In H2 2022, the APAC network firewall market witnessed a slightly slower YoY growth of 11.0% in comparison to the YoY growth of approximately 13.0% in H1 2022. This slower growth reflects the cautious spending sentiment amidst the changing macro environment in 2022 as customers demand for more value for their cybersecurity investments. This changin...
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10 Nov 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Network Firewall Market Tracker, H1 2022
Stringent Regulatory Pressure and Rising Cyberattacks to Drive Future Growth Potential of the Asia-Pacific Network Firewall Market
In H1 2022, the APAC network firewall market saw a steady YoY growth of 13.0%. The market witnessed a slower YoY growth of 9.3% in Q2 2022, when compared to its double-digit YoY growth of 17.9% in Q1 2022. With a healthy YoY growth rate of 12.9% in H1 2022, the appliance segment remained the biggest form factor segment driving the overall network f...
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