Search results for: 'made'

24 Aug 2022  |  Asia Pacific  |  Frost Radar

Frost Radar™: Greater China Web Application Firewall Solutions Market, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The COVID-19 pandemic caused a surge in online business and rapid adoption of digital technologies, triggering an explosion in business applications and application programming interfaces (APIs) that drive connected experiences. IT infrastructure is now more complex. Customers deploy wide-ranging applications across diverse environments and archite...

24 Nov 2020  |  Asia Pacific  |  Market Research

Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

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The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...

Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...

This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...

29 Mar 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Industrial Internet of Things Security, 2018

The Need for Cybersecurity Among Industrial Firms is Growing

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In an industrial set-up, various equipment's and components such as controllers, servers, remote terminals, monitoring equipment, and sensors are connected to the internet. Further, computer systems, applications, moving assets to the cloud or even remote facilities being connected to the Wide Area Network (WAN) require internet usage. All these ar...

Enterprises are looking to enhance their security posture through MSS solutions because of the expanding threat landscape, growing incidents of ransomware, increased adoption of IoT devices, and migration to the cloud. The increasing adoption of IoT devices has made the security landscape even more complex, and organizations need to deal with secur...