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09 Jun 2025  |  Global  |  Technology Research
Emerging AI Trends in the Renewable Energy Industry
AI Developments are Transforming the Renewable Energy Industry
Growing environmental concerns have intensified the focus on renewable energy. Organizations are making a conscious effort to adopt renewable sources, leading to rapid growth—a trend that is expected to continue. Stakeholders are increasingly turning to artificial intelligence (AI) to enhance both the generation and utilization of renewable energy....
$4,950.00
Special Price $4,455.00 save 10 %
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20 Dec 2023  |  Global  |  Market Research
IoT Start-up Tracker: Digital Power and Energy Services
Advanced Metering Infrastructure (AMI) to Support the Future Growth Potential of IoT Platforms
Operators of electric utilities and distribution systems look for solutions to cut operational expenditure and increase network resiliency. Frost & Sullivan s start-up tracker helps ecosystem participants identify providers offering solutions that address industry challenges. The start-up tracker provides a rich database of start-up and niche p...
$2,450.00
Special Price $1,837.50 save 25 %
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19 Nov 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Energy Industry 2024 to 2025
Customer Perspectives
The primary goals of this study are to determine implementation plans of interaction channels, applications, and solutions in the contact center environment across industries and to understand purchase trends. It also investigates the factors that influence product selection. Decision-makers and purchase decision influencers of contact centers wer...
$4,950.00
Special Price $4,207.50 save 15 %
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02 Mar 2023  |  North America  |  Customer Research
Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...
$4,950.00
Special Price $3,712.50 save 25 %
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
$4,950.00
Special Price $3,712.50 save 25 %
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
$4,950.00
Special Price $3,712.50 save 25 %
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20 Jul 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...
$4,950.00
Special Price $3,712.50 save 25 %
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15 May 2024  |  Global  |  Customer Research
Growth Opportunities in CX Transformation 2024 to 2025
Customer Perspectives
The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...
$6,000.00
Special Price $4,500.00 save 25 %
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19 Dec 2024  |  Global  |  Frost Radar
Frost Radar™: Managed Digital Transformation Services—Global System Integrators, 2024
A Benchmarking System to Spark Companies to Action — Innovation that Fuels New Deal Flow and Growth Pipelines
In 2024, enterprises pressed ahead with their digital transformation journeys amid rising complexity in technology landscapes and the emergence of generative AI (GenAI). While GenAI offers transformative potential across industries, verticals, and functional areas, it demands robust cloud and data foundations, driving increased reliance on global s...
$4,950.00
Special Price $4,207.50 save 15 %
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26 Sep 2016  |  Global  |  Customer Research
Navigating Digital Transformation in Travel and Transportation
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...
$3,000.00
Special Price $2,250.00 save 25 %