Search results for: 'many'

This research and its sister research (report B078) backs up the assertions made above with evidence from many market participants. It provides market size, growth and share information based on primary research with a wide range of vendors and channel partners. With current market sizes and forecasts of geographic markets are given, this research ...

Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

02 Jul 2020  |  Europe  |  Frost Radar

Frost Radar™: European Endpoint Security Market, 2020

Benchmarking Future Growth Potential

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Data breaches are inevitable in the enterprise space, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced endpoint security solutions. Endpoint security includes host-based software products that secure computing devices such as laptops, deskt...

The COVID-19 pandemic accelerated the remote working trend by at least 20 years across Europe. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred in weeks or months. In the process, security issues were initially pushed aside or ignored altogether in the rush to e...

24 Sep 2020  |  Europe  |  Frost Radar

Frost Radar™: European Digital Risk Protection (DRP) Market, 2020

Benchmarking Future Growth Potential

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Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both i...

The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...

The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

12 Jul 2017  |  Europe  |  Market Research

EMEA Managed Security Services Market, Forecast to 2021

Threat Detection and Remediation to Emerge as Key Market Drivers

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The Managed Security Services (MSS) market in Europe, Middle East and Africa (EMEA) registered a second consecutive year of double-digit, year-on-year (YoY) growth of 16.0% in 2016, after a 15.0% YoY increase in 2015. By 2015, trends show a decline in the combined market share of the top 3 participants and an increase in the number of suppliers. Me...