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A fierce competitive battle is raging at the Wide Area Network (WAN) edge, and this battle is far from over. The battleground is Software-defined WAN (SD-WAN), and the combatants are many. By applying application and network-aware algorithms to routing WAN traffic across multiple transport links, enterprises can more economically satisfy their grow...

The business approach of San Francisco-based Identity and Access Management solutions supplier, Okta, can be characterized in a single word: straightforward. Okta’s goal is to enable any organization to connect to any technology it needs in order to be successful. This report looks deeper into the Okta platform and the role it plays in helping en...

16 May 2018  |  North America  |  Market Research

Managed Security Services Market in Latin America, Forecast to 2022

Overall Managed Security Services Revenue to Reach More than 1 Billion in 2022

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Key Issues Addressed

Managed security services (MSS) provide proactive monitoring of the customer’s security environment by third-party security professionals, and may encompass protection against denial of service attacks, email viruses/worms, spam, and various other cyber maladies. The mindset about security is gradually changing in Latin America although many compan...

This study examines the North American mobile asset management (MAM) market. For the purposes of this study, mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a companys four walls. Rich data...

The contact center outsourcing services Market in Latin America exhibited mild growth, mostly driven by good performances in Central America and the Caribbean, Peru, and Colombia. Both domestic and the offshoring businesses have driven this performance, although this segment experienced the highest growth rates. The United States consolidated as th...

YouTube has the highest share in reach and watch time among all ad supported OTT platforms. According to Nielsen, more than half of 18- to 49-year-olds in the US are either light viewers of TV or do not subscribe at all. Over 90% of these people watch YouTube. Watch time of YouTube on television screens alone tops 250 million hours per day. YouTube...

Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing capabilities across the contact center spectrum: from agent hiring and training, resource forecasting, and quality and performance management to process automation, workforce optimization, and custom...

New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...

While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...