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14 Feb 2020  |  Asia Pacific  |  Market Research
IoT in Retail—Asia-Pacific Market Landscape and Overview, 2019
Growth Opportunities and Market Forecasting
In 2018, the retail IoT market in Asia-Pacific generated a revenue of $1.72 billion, and it is anticipated to grow at a compound annual growth rate of 24.8Percentage from 2018 to 2025 to reach $10.00 billion in 2025. This growth insight discusses market size in terms of spending across key application areas such as WiFi-based analytics, video and o...
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12 Apr 2024  |  Global  |  Customer Research
The State of the Cloud Asia-Pacific
Cloud Investments Underlie Strategies for Economic Growth and Recovery
In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...
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16 Nov 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
An excellent customer experience (CX) is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. Customers view positive experiences based on highly personalized, relevant, proactive, and engaging interactions. These interactions have become even more relevant during the COVID...
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22 Dec 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Contact Center Applications Tracker, 2022
Digital, Omnichannel, and Cloud Applications Drive the Transformational Growth of Contact Center Solutions in the Asia-Pacific
The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...
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02 Feb 2011  |  Asia Pacific  |  Market Research
Assessment of Asia Pacific Contact Center Market CY2010
Assessment of Asia Pacific Contact Center Market CY2010
This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...
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25 Jan 2022  |  Asia Pacific  |  Market Research
Asia-Pacific Privileged Access Management (PAM) Solution Growth Opportunities
The Sophistication of Threat Landscape and the Increasing Explosion of Identities Drive the Future Growth Potential of Privileged Access Management
This study assesses the Asia-Pacific Privileged Access Management (PAM) Market from 2020 to 2025. PAM refers to technologies/solutions that help secure, control, manage, and monitor privileged access to critical assets to mitigate risks and maintain productivity. A PAM solution typically falls into two categories: Privileged Password & Session M...
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02 May 2017  |  Asia Pacific  |  Market Research
Asia-Pacific Web Application Firewall Solutions Market, Forecast to 2021
Escalation of Sophisticated Attacks on Web Applications Driving Market Growth
The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year’s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, Ind...
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02 Nov 2023  |  Asia Pacific  |  Tracker
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029
The Need for Digital Competency and Rightshoring Capabilities Drives Market Growth
This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...
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15 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market Tracker, Q2 2021
Integrated Cybersecurity Platform Approach Continues to Drive the Asia-Pacific Network Security Market
The APAC network security market continues to witness a healthy YoY growth of 16.7% in Q2 2021, driven by the strong growth of firewall segment. The firewall segment remained as the biggest technology segment and it registered a strong double-digit year-on-year growth rate of 19.8% in Q2 2021. The SSL VPN segment registered a declining YoY growt...
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09 May 2018  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Applications Market, Forecast to 2023
Moderate Growth is Expected, as Investment Will Shift from Core Application Segments
The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...
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