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This strategic insight provides a comprehensive overview of the evolving US mobile device trade-in and protection market, with a focus on critical trends in reverse logistics and the underlying economics of trade-in programs. As the market matures, trade-in initiatives are increasingly recognized not only for driving customer acquisition and return...

Cloud ERP has emerged as an agile, dynamic, flexible, cost effective, and swift-to-implement alternative to traditional legacy on-premise ERP software. Cloud ERP systems are still maturing, however, and as a result they have not been fully embraced by the market. But the signs clearly point to more cloud ERP development, adoption, and growth goin...

30 Apr 2021  |  North America  |  Market Research

Sentiment Analysis Tools are Redefining the Global Voice of the Customer (VoC) Market

Sentiment Analysis Enhances Business Intelligence and Opens Up Extraordinary Opportunities to Improve the Customer Experience

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Well-established businesses receive massive amounts of feedback every day, and this is obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with a substantial opportunity to collect large amounts of customer data and enhance market intelligence. Voice of the custome...

This study reports the findings of a major Frost & Sullivan survey conducted during 2019. The survey was conducted in the U.S. and Europe (England, Germany, France) and had the following objectives: o Measure the current use of--and future decision-making behavior toward--mobile worker applications and devices o Uncover preferences and plans reg...

The Future of the United States explores the transformative trends shaping national competitiveness, economic resilience, and technological leadership through 2035. US energy policy is reinforcing fossil fuel expansion while navigating the growth of renewables, addressing increasing electricity demand from AI-intensive industries, and modernizing t...

Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...

This report looks at the billing interconnect & financial settlements market along with the evolving content partner management sector. Interconnect & settlements and partner management is the fourth of four major functional domains that define end-to-end billing for the CSP marketplace. This report provides a five-year market forecast and market s...

TThis Frost & Sullivan analyst perspective presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. This market insight will provide insights into the background, trends and context for creating successful next ge...

This Frost & Sullivan research examines the growing need for artificial intelligence (AI) services to help businesses meet key goals and objectives, as well as the strategic position of public cloud service providers to develop and launch successful AI capabilities for customers. The report discusses the importance of public cloud providers in the ...