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06 Dec 2011  |  Asia Pacific  |  Market Research
Enterprise Resource Planning Adoption Trends in India
The study provides analysis of ERP Market in India for CY 2010, the market size has been estimated based on licenses revenue of ERP software vendors and forecasted till 2017. ERP adoption across major verticals have been analyzed and revenue contributions from these verticals have been forecasted until 2017. The study include factors driving the up...
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10 Dec 2015  |  Asia Pacific  |  Megatrends
Top 10 Smart Cities of Asia-Pacific by 2025
An Overview of the smart city landscape
Asia-Pacific is a frontier of growth, development, and activity having quickly embraced disruptive trends in its journey to grow. This ecosystem depicts an eclectic mix of cities. This research service explores the dynamics, plans, and trends in the developments of smart cities in the Asia-Pacific region. It explores how governments, companies, and...
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10 Mar 2017  |  Asia Pacific  |  Market Research
China Cloud Computing Services Market, Forecast to 2022
Growth in Online Media Consumption and Favorable Government Initiatives to Spur Market
Growth in online media consumption has been key in driving demand for cloud storage and compute. The government has also been a major vertical stimulating the growth of the cloud computing industry under the 13th Five-Year Plan (2016–2020). The strategic importance of cloud services for the Chinese government is further reaffirmed by Premier Li Keq...
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10 Mar 2017  |  Asia Pacific  |  Market Research
Hong Kong Cloud Computing Services Market, Forecast to 2022
Robust ICT Infrastructure and Government Support Key in Supporting Cloud Eco-system
Robust ICT infrastructure has been key in supporting the growth of the cloud market in Hong Kong, while continuous support from the Hong Kong government has been instrumental in stimulating market growth under its "Digital 21" plan. Some notable trends include the growing adoption of cloud services to support the banking and finance sector for non-...
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10 Mar 2017  |  Asia Pacific  |  Market Research
Japan Cloud Computing Services Market, Forecast to 2022
Disaster Recovery Services and Demand for Managed Cloud Services Spurring Market Growth
In light of the spate of natural disasters in Japan, businesses are increasingly re-assessing their preparedness for disaster recovery and business continuity planning (DR/BCP). In recent years, Japan has witnessed a wave of migration from UNIX to x86 servers, with many Japanese companies re-configuring their IT infrastructure, focusing on cloud-ba...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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31 Aug 2021  |  Asia Pacific  |  Customer Research
Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific
Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth
This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employees...
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06 Apr 2023  |  Asia Pacific  |  Frost Radar
Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...
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12 Nov 2018  |  Asia Pacific  |  Market Research
Analysis of the ASEAN and Taiwan Infrastructure-as-a-Service Market, Forecast to 2024
Demand for Managed Cloud Offerings to Drive Uptake of Outsourced Cloud Infrastructure Services
The ASEAN cloud infrastructure market will gravitate towards a hybrid deployment model (partially premises-based and partially cloud-based) in the next 3–5 years. The demand for managed cloud offerings has been increasing, particularly for Application-as-a-Service and Network-as-a-Service offerings. Enterprises are looking to deploy more open-sourc...
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25 Aug 2021  |  Asia Pacific  |  Market Research
State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments
During the Pandemic, Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum
The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...
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