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20 Dec 2022  |  Global  |  Market Outlook
Unified Communications and Collaboration Market Outlook
Top 10 Predictions for 2023
Abrupt, massive and disruptive changes of the past several years have pushed cloud communications services and intelligent devices to the forefront. Globalization, evolving workforce demographics, rapidly shifting customer requirements, and technology advancements are transforming how and where work is performed. Unified communications and collabor...
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22 Jun 2022  |  Latin America  |  Market Research
Colombian Data Communication Services Growth Opportunities
Business Need to Interconnect Locations and Enable Bandwidth-intensive Applications Drive Growth Strategies
The Colombia business data communication services market analysis includes wide area network strategic services, such as multiprotocol label switching (MPLS), carrier Ethernet services, and dedicated internet access (DIA). MPLS services constitute nearly 62% of the total data communication services market with Ethernet and DIA making up the remaini...
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12 Jan 2022  |  Asia Pacific  |  Market Research
APAC 5G Total Market Growth Opportunities
5G Network Slicing, in Combination With Multi-access Edge Computing (MEC), and Private Networks, to Boost Overall 5G Market Growth
Overall, the total 5G revenue in APAC will increase from $2.13 billion in 2020 to $23.89 billion in 2025, at a CAGR of 62.2% from 2020 to 2025. Revenue will be mainly driven by 5G connectivity, as the main contributor between 2020 and 2025. From 2021, revenue from 5G network slicing will start to contribute to the total revenue in APAC, and by 2025...
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22 Apr 2022  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
CPaaS and APIs Will Drive CX Enhancements and Business Process Automation Beyond COVID-19
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
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02 Dec 2022  |  Asia Pacific  |  Market Research
Global 5G Developments and Outlook for 2023
Greater emphasis on customer experience and network automation by mobile operators will drive 5G development in Asia Pacific
Although the telecoms landscape in APAC has changed a lot since the onset of the COVID-19 pandemic, data as a key driver of traffic and 5G monetization as the industry’s biggest bottleneck remain important trends impacting the industry. As 5G enterprise develops, enhanced mobile broadband (eMBB) is expected to continue to impact the mobile operator...
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07 Apr 2022  |  Global  |  
Global Desktop and Cordless Phone Market, Forecast to 2028
2021 Market Size and Market Share Tracker
This strategic analysis is a part of Frost & Sullivan’s continued coverage of the global desktop and cordless market. In this Excel-based deliverable, Frost & Sullivan provides extensive analysis of key business endpoint markets, including time division multiplexing (TDM) desktop phones, internet protocol (IP) desktop phones, digital enhanced cord...
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31 Jan 2022  |  Global  |  Market Research
Global 5G Network Infrastructure Growth Opportunities
Transformational Growth Enabled by Disruptive Technologies
The fifth generation of wireless technology (5G) has arrived and is being rolled out globally. 5G is possible because of the contributions of previous generations of wireless communications and a number of disruptive technologies, each of which must be understood at least at a high level to paint a full picture of the industry. The 5G network infra...
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15 Jun 2022  |  North America  |  Customer Research
Future of Hybrid Work—Investment Priorities for the Workplace and Video Conferencing
IT Decision Makers Reveal Investment Plans For 2022 and Beyond
The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace. The next phase of re-imagining hybrid work is, however, not ...
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12 Jan 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...
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22 Apr 2022  |  Global  |  Customer Research
UCC Investment Priorities for 2022 and Beyond
IT Decision Makers Reveal Investment Plans for the Next Normal
In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...
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