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Future of Hybrid Work—Investment Priorities for the Workplace and Video Conferencing
Future of Hybrid Work—Investment Priorities for the Workplace and Video Conferencing Updated Research Available
IT Decision Makers Reveal Investment Plans For 2022 and Beyond
15-Jun-2022
North America
Description
The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace.
The next phase of re-imagining hybrid work is, however, not without complexities. As organizations globally tackle the challenges of building the new office and meeting new employee expectations, one thing is clear—hybrid work means different things to different organizations and will have almost infinite variations.
The future workplace and its transformational shifts will be shaped for each organization by three key areas:
- Current and future employee expectations,
- The role of the office and its relevance, and
- The level of digital transformation supported in these transformations.
Frost & Sullivan’s research team has been investigating evolving hybrid work practices and technologies that address the new future of work. In this workplace transformation trends report, we summarize emerging hybrid work trends, their impact on the office space and meeting rooms, and overall implications for businesses based on key IT decision-maker survey findings.
This wide-ranging study is one of the several in a series of reports that analyze our extensive ITDM survey data and is complemented by additional IT decision-maker survey reports published by Frost & Sullivan in 2022 detailing trends in UCC investment priorities, communications platform as a service (CPaaS), frontline solutions, and various verticals. Customer organizations and market participants including enabling technology developers, service providers, resellers, IT/telecom decision-makers, and others will find value in leveraging the findings of these studies to develop sustainable workplace growth strategies.
Author: Roopam Jain
Table of Contents
Introduction
Research Methodology
Frost & Sullivan’s 2022 ITDM Survey—Respondent Demographics by Country
Frost & Sullivan’s 2022 ITDM Survey—Respondent Demographics by Region
Frost & Sullivan’s 2022 ITDM Survey—Respondent Demographics by Organization Size
Frost & Sullivan’s 2022 ITDM Survey—Respondent Demographics by Industry Sector
Workplace Trends in 2022 and Beyond
The Great Return
Transformational Shifts
Employee Turnover and Hybrid Work Permanently Influence Workplace Shifts
Key Findings
Key Findings (continued)
Emerging Work Spaces and Meeting Rooms
Work Space Utilization Trends
Current and Future Work Models
Hybrid Work—Number of Days Worked from the Office
Work Model Preferred by Top Management
Work Models are in Flux
Shifting Workplace Plans
Key Benefits and Challenges of Hybrid/Remote work
Impact of Hybrid/Remote Work on Organization Culture
COVID-19 has Accelerated Digital Transformation
Dominant Focus on Communications and Collaboration Upgrades and Investment Plans
Growing Technology Consolidation
Remote and Hybrid Work Enablement is the Top Driver for Investments in Communications and Collaboration Tools
Video Conferencing is a Table Stake for Remote Work
Video Meetings and Devices Lead in Planned Investments for Remote and Hybrid Work
Video Conferencing Extends to Contact Center and Frontline Workers
Growing Optimization of the Office Space
Strong Adoption of Video Conferencing Devices
Video Conferencing in Mid and Large-sized Meeting Rooms
Video Conferencing in Huddle/Small Spaces
Rapid Migration to Cloud Video Conferencing
Top Selection Criteria for Purchasing Room Video Conferencing Devices
Key Capabilities for Room Video Conferencing Devices
Importance of In-room Touch Controllers
Importance of Room Scheduling Displays
Importance of Smart Cameras
Importance of Intelligent Audio
Importance of Analytics
Importance of Centralized/Remote Management
Importance of Interop
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
Legal Disclaimer
Popular Topics
| Author | Roopam Jain |
|---|---|
| Industries | Telecom |
| No Index | No |
| Is Prebook | No |
| Podcast | No |
| WIP Number | K775-01-00-00-00 |