Search results for: 'Shift from PSTN to IP'

Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enterprise tele...

This report focuses on leading service providers that offer comprehensive multiprotocol label switching (MPLS)/Internet Protocol (IP) virtual private network (VPN) services in the United States. Service providers have been analyzed primarily on their MPLS/IP VPN portfolios, including their presence in retail and wholesale segments. This study analy...

The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...

This study provides an in-depth analysis of the migration to IP-based telephone systems. It covers IP-enabled PBXs, IP Centric PBXs and Ethernet/IP Phones. It also provides detailed product information and a comprehensive analyis of strategies deployed by key vendors.

This InSight identifies the issues and opportunities for implementing IP solutions into the contact center. The trends and factors supporting the use of IP are analyzed, as well as the restraints that hold back adoption by contact centers. Three case studies are presented to illustrate how IP is being deployed today in contact centers. Overall conc...

This InSight provides an overview of how VoIP is impacting the US cable telephony market. Focus is on the issues driving the opportunity for VoIP and how the cable industry will migrate from circuit-switched telephony to IP. Key challenges are analyzed, as are the strategic issues facing cable operators. Vendors are briefly discussed with the empha...

This study discusses a wide range of enhanced services and value-added applications including Internet call waiting and virtual voicemail, IP-based residential call management services (call waiting, caller ID, call forwarding, etc.), IP audioconferencing, IP videoconferencing, voice Web and voice portal services and IP Centrex services. The study ...

This report provides great detail on the Enterprise IP Telephony Market. The product segments include IP-enabled PBXs, IP PBXs and IP/Ethernet Phones. The geographic regions covered include North America, EMEA, APAC and CALA. Revenue forecasts, pricing analysis, demand analysis and competitive benchmarking and strategic recommendations are provid...

The economic downturn experienced by many countries, along with the instability in the political scenario and the 'wait-and-see' attitude influenced the implementation of IP solutions in key markets such as Brazil. On the other hand, the Mexican market has shown significant results already in the early stages of this market mostly due to its proxim...