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Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Current adoption and future demand for Microsoft Teams Phone and Microsoft Teams Phone Mobile, as well as ...

This research service provides market sizing and forecasts by segment and technology, in terms of lines and revenues, as well as market share figures. The study thoroughly examines the following markets: fixed telephony (habilitation, monthly fee, local traffic, national and international long-distance traffic, advanced voice, interconnection, and ...

This Frost & Sullivan research service makes an analysis of the Brazilian total telecommunications services market and the impact of Mega Trends on it. It also provides market sizing and forecasts by segment and technology, both in terms of lines in service (LIS) and revenue, as well as market share figures. In this research, Frost & Sullivan's exp...

The Economic Trend Opportunity Profiles (TOPs) series captures a structural shift in the global economy where national competitiveness is increasingly defined by control over AI capabilities, digital infrastructure, industrial capacity, and secure data ecosystems. Across AI-led productivity, smart manufacturing, digital risk, sovereign compute infr...

The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...

Cloud communications empower customer organizations to accelerate their digital transformation efforts. IT decision makers (ITDMs) rank boosting team collaboration, improving the customer experience, and enhancing resiliency and business continuity as the top three UCC technology investment drivers. Mature applications in the business communication...

In Asia-Pacific, Mega Trends, such as growth in aging population, slowing or declining population growth, and migration from rural to urban areas, are posing new challenges to end users in vertical industries. This is driving the need for enterprises to transform to enable new use cases that are critical to support and optimize enterprise business ...

The 2026 Top 10 Growth Opportunities in Cloud Communications and Collaboration Services study provides a comprehensive examination of the forces reshaping one of the most dynamic segments of the ICT industry. As artificial intelligence, mobility, cloud maturity, and API‑driven programmability converge, they are redefining how organizations communic...

The $3.28 billion global video conferencing devices market is undergoing fundamental shifts due to massive work and workplace transformation. In 2023, most customers took a measured approach to video-enabling meeting rooms, focusing first on bringing employees back to the office. Adverse macroeconomic conditions, geopolitical instability, and budge...