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28 Dec 2015  |  Asia Pacific  |  Market Research
Customer Experience Management StudyAustralias Telecommunications Sector 2015
Benchmarking the Industry Excellence in Delivering Superior Customer Experience
In this Customer Experience Management study for Australia's Telecommunications sector, Frost & Sullivan examines the experiences deliveries provided by telecommunications companies to its customers. This study looks at the critical factors that influence customer behavior throughout the three phases (pre-purchase, purchase and post-purchase) of th...
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02 May 2025  |  North America  |  Market Research
CCaaS Expansion or Contraction?
The Competitive Dynamics Behind Non-Traditional Solution Providers Disrupting the Contact Center Ecosystem
Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...
$2,450.00
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18 Jul 2017  |  Global  |  Market Research
India SIP Trunking Services Market, 2017
Evolution in Enterprise Communications—Facilitate Unified Communications and Converged Solutions
SIP Trunking is turning out to be an emerging technology that can pave way for Unified Communications and get rid of expensive and less flexible traditional ISDN connections. This enables huge cost savings by converging voice and data services over a single network. Trends like BYOD, the Government of India’s Digital India dream, spectrum advanceme...
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14 Oct 2021  |  Asia Pacific  |  Market Research
Southeast Asian Contactless Payment Growth Opportunities, Forecast to 2026
Convenience and Safety Considerations During the Pandemic Drive Use
The proliferation of COVID-19 has factored into the growth of contactless payments (made through a mobile device, wearable, or physical or virtual card, with the payee’s device or a merchant’s terminal initiating the transaction) in Southeast Asia. Customers want a safe and convenient way to do face-to-face transactions. Regulations and other gover...
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18 Dec 2014  |  Global  |  Market Research
Analysis of the Global Web Conferencing Market
Collaboration Convergence and Mobile-first Focus Leadto New Market Synergies
The global web conferencing market is being transformed by the ongoing evolution of the workplace. A renewed focus on application convergence and strong mobile-first initiatives are resulting in groundbreaking technology shifts that are empowering users with greater productivity benefits than ever before. The move from audio-only meetings to web an...
$4,950.00
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01 Apr 2021  |  Global  |  Market Research
Blended Learning and Hybrid Work Power the Global Digital Collaboration Boards Market
Future Growth Potential Enhanced by Emerging Use Cases
After experiencing significant demand shocks on account of COVID-19 in H1 2020, the DCB market made significant progress in H2 2020, registering annual shipments of 1.8 million units with a YoY growth of 9 percent, primarily driven by the revival of demand in the education sector. Despite the slowdown, the pandemic paved the way for the tremendous ...
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20 Feb 2024  |  Asia Pacific  |  Market Research
Growth Opportunities and Trends in the Asia-Pacific Digital Payment Market Forecast to 2027
Transformative Mega Trends Enabling Growth and Innovation
The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...
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15 Nov 2013  |  Europe  |  Market Research
Europe Video Conferencing Services Market
Strong Growth Predicted Despite Recessionary Environment
This research study presents an analysis of the Video Conferencing Services Market in Europe. The study discusses key market trends, drivers, restraints, and provides market sizing and forecasts for the European market. Regional breakdowns include UK, France, Germany, Spain, Italy, Benelux, Nordics, and Rest of Europe. The study also provides marke...
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16 Apr 2001  |  Asia Pacific  |  Strategic Forecasting
China VoIP Services Market
This study discusses the VoIP services market in China. It provides in-depth analysis of country-specific issues, such as market drivers and restraints, industry challenges and trends. It also provides a market size estimate, a forecast of traffic minutes and revenues and a market share breakdown. The China VoIP Services study is part of the Chi...
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09 May 2025  |  Global  |  Market Research
5G Private Networks, Latin America, 2024–2030
5G Private Networks Drive Transformational Growth due to their Unique Benefits
This study offers an extensive analysis of the key trends and technologies shaping the 5G private network (PN) industry in Latin America (LATAM). It includes detailed segmentation by business model, technology, and vertical industry, highlighting the dynamics and challenges within the region. While it emphasizes qualitative insights over quantitati...
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