Scope & Limitations

Adopted by many developed regions due to future ready networks and regulatory policies. Level of global support and adoption vindicates its interoperability

Initiatives taken by the Central Government on the Smart Cities and Make in India front would provide major impetus to IoT deployments

In India, low awareness and few providers lead to an infant market. Operator entry, their creation of awareness and benefits to drive adoption of SIP

Direct cost savings and ability to add SIP-based features drive adoption; Security and Interoperability concerns and regulations are major inhibitors

SIP Trunking adds flexibility and scalability to an Enterprise’s communication arrangement along with cost savings compared to traditional ISDN TDM setup

Benefits from adoption of SIP Trunking for Enterprises: rapid RoI, reduced call cost, enhanced scalability and platform for UC are the major ones

SIP Trunking has ability to create a win-win situation for both Enterprise customers and Service Providers from a business opportunity perspective

Service Providers need to access an organization’s communication needs and develop solutions for future-proof communication setups

A Digital Enabler: SIP Trunking is a pivot for Unified Communications facilitating voice and data transfer over a single data pipe

SIP trunk allows replacement of traditional fixed PSTN lines with PSTN connectivity via a SIP trunking service creating future ready infrastructure

Currently, only Distributed architecture is deployed and used by Indian Enterprises

SIP Trunking Market in India to grow at 31.1% between 2017 and 2022, mainly due to enhanced awareness and entry of more players in this space

Few operators offer SIP Trunking solutions in India; however, rising popularity of SIP solutions will see more entrants

IT/ITeS, BFSI and Manufacturing verticals prime adopters due to nature of call volumes, scalability requirements and Disaster Recovery criticality

Nascent SIP Trunking ecosystem is significantly challenging in terms of legacy infrastructure, interoperability and data security

Although SIP trunking brings tremendous benefits for Enterprises, a number of pitfalls can slow time to market and create management hassles

Enterprises are likely to adopt an omni-channel approach to meet communication goals and lower telecommunications service costs

Along with BYOD, another trend, Wear Your Own Device (WYOD) is making news and paving its way into the enterprise communications landscape.

The right project experience coupled with pricing options are crucial from a service provider’s selection standpoint

Critical success factors for Service Providers in the SIP Trunking Market

The substantial economic and operational benefits of SIP trunking are now within reach of small businesses as well as enterprises.

SIP Trunking is a mechanism that uses VoIP technology to enable connection of private branch exchange (PBX) to the Internet

List of Abbreviations Used

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