India SIP Trunking Services Market, 2017

Evolution in Enterprise Communications—Facilitate Unified Communications and Converged Solutions

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SIP Trunking is turning out to be an emerging technology that can pave way for Unified Communications and get rid of expensive and less flexible traditional ISDN connections. This enables huge cost savings by converging voice and data services over a single network. Trends like BYOD, the Government of India’s Digital India dream, spectrum advancements, Unified Communications’ goal, increased awareness and overseas expansion of Indian enterprises would be the main driving force of SIP services in India. This Industry Docket discusses the evolution, growth trends, benefits, drivers and restraints, challenges in adoption of SIP Trunking in Enterprises. The study provides market forecast in terms of revenue for the Indian Market from 2016 to 2022.

This study provides an analysis of the SIP Trunking market in India and how SIP would act as a pivot to enable future ready converged communication for Enterprises. This study includes the drivers and trends in India that would drive the adoption of SIP Trunking services for Enterprises; the benefits that organizations can derive by embracing SIP Trunking solutions by transitioning from their legacy TDM setups. It also provides a sneak peak into the Global adoption trends of SIP-based solutions and adoption curve in India vis-à-vis global counterparts. This Industry Docket throws light on how SIP Trunking services can create revenue opportunities for service providers to generate revenue streams by penetrating this service across different verticals looking for scalability and cost-effective communication solutions for their organizations.

Enterprises are looking to embrace “Digital Transformation” and create Digital Workplaces for their employees. That being said, it is important for the enterprise to ensure that their investments are future proof, that they have the ability to scale-up as they grow both seamlessly and flexibly, be ahead of the curve in terms of technological adaptation and be as Agile as possible. SIP Trunking, though in a nascent phase is the foundation on which any digital workplace will be based on from a communications’ perspective. It becomes essential for organizations looking to embrace Unified Communications to help their employees collaborate better. Operators and Enterprises are looking at SIP Trunking as a pivot for Unified Communications which will enable a more converged communication architecture for Enterprises with cost-effectiveness and enhanced scalability/flexibility.

Table of Contents

India SIP Trunking Services Market, 2017Scope & LimitationsScope & LimitationsGlobal Snapshot & Driving TrendsAdopted by many developed regions due to future ready networks and regulatory policies. Level of global support and adoption vindicates its interoperabilityInitiatives taken by the Central Government on the Smart Cities and Make in India front would provide major impetus to IoT deploymentsIn India, low awareness and few providers lead to an infant market. Operator entry, their creation of awareness and benefits to drive adoption of SIPDirect cost savings and ability to add SIP-based features drive adoption; Security and Interoperability concerns and regulations are major inhibitorsSIP Trunking: Benefits & A Digital Enabler for UCSIP Trunking adds flexibility and scalability to an Enterprise’s communication arrangement along with cost savings compared to traditional ISDN TDM setupBenefits from adoption of SIP Trunking for Enterprises: rapid RoI, reduced call cost, enhanced scalability and platform for UC are the major onesSIP Trunking has ability to create a win-win situation for both Enterprise customers and Service Providers from a business opportunity perspectiveService Providers need to access an organization’s communication needs and develop solutions for future-proof communication setupsA Digital Enabler: SIP Trunking is a pivot for Unified Communications facilitating voice and data transfer over a single data pipeSIP trunk allows replacement of traditional fixed PSTN lines with PSTN connectivity via a SIP trunking service creating future ready infrastructureCurrently, only Distributed architecture is deployed and used by Indian EnterprisesSIP Trunking Market: India Overview & ChallengesSIP Trunking Market in India to grow at 31.1% between 2017 and 2022, mainly due to enhanced awareness and entry of more players in this spaceFew operators offer SIP Trunking solutions in India; however, rising popularity of SIP solutions will see more entrants IT/ITeS, BFSI and Manufacturing verticals prime adopters due to nature of call volumes, scalability requirements and Disaster Recovery criticality Nascent SIP Trunking ecosystem is significantly challenging in terms of legacy infrastructure, interoperability and data securityAlthough SIP trunking brings tremendous benefits for Enterprises, a number of pitfalls can slow time to market and create management hassles The Industry going ForwardEnterprises are likely to adopt an omni-channel approach to meet communication goals and lower telecommunications service costsAlong with BYOD, another trend, Wear Your Own Device (WYOD) is making news and paving its way into the enterprise communications landscape.Moving On…The right project experience coupled with pricing options are crucial from a service provider’s selection standpoint Critical success factors for Service Providers in the SIP Trunking MarketThe substantial economic and operational benefits of SIP trunking are now within reach of small businesses as well as enterprises.AppendixSIP Trunking is a mechanism that uses VoIP technology to enable connection of private branch exchange (PBX) to the InternetList of Abbreviations UsedAnnexure: Our ServicesMaximize opportunities from existing products and markets; systematically explore new products, markets, including inorganic OpportunitiesOur Growth Consulting CanvasLegal Disclaimer




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