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02 May 2025  |  North America  |  Market Research
CCaaS Expansion or Contraction?
The Competitive Dynamics Behind Non-Traditional Solution Providers Disrupting the Contact Center Ecosystem
Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...
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29 Jun 2021  |  North America  |  Market Research
Growth Opportunities in the US 5G Communications Market
5G Triggers a Paradigm Shift in Mobile Connectivity
5G has the potential to radically change how we think about connectivity and trigger an array of growth opportunities across industries. A common misconception about 5G is that it is only about faster data speeds. While increased speeds may be one of the first visible manifestations of 5G, a number of use cases envisioned in a range of industries w...
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18 Sep 2002  |  North America  |  Strategic Forecasting
U.S. Operator Services Market - 2002
The operator services (OS) market is an industry having multiple facets. The most important aspect of wireline telecommunications is that it is losing revenues to wireless communication. The more people use wireless phones, the less they use wireline phones. This creates fewer opportunities for wireline providers to provision operator services. ...
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25 Mar 2022  |  North America  |  Customer Research
2022 UCC Industry Predictions
Transition to the Next Normal Requires Business Agility and Employees Equipped for Success
Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...
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22 Mar 2023  |  North America  |  Market Research
Growth Opportunities in the US Mobile Communications Industry
Fixed Wireless Access, Wearables, and Mobile Hotspots are Compelling Growth Areas for Tier I Operators
The US mobile communications market continues to grow at a steady pace. The number of mobile connections has crossed 500 million, which means there are more cellular connections than people in the United States. Despite high penetration rates, the number of connections has continued to increase. Wireless high-speed broadband services, developments ...
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Special Price $3,712.50 save 25 %
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02 Apr 2024  |  North America  |  Market Research
Growth Opportunities in the US Tier I Mobile Device and Data Industry
Fixed Wireless Access, Wearables, and Smartphones are Compelling Growth Opportunities for Tier I Operators
The US mobile communications industry continues to grow at a steady pace. The number of mobile connections has crossed 500 million, which means there are more cellular connections than people in the United States. Despite high penetration rates, the number of connections has continued to increase. Wireless high-speed broadband services, development...
$4,950.00
Special Price $3,712.50 save 25 %
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18 Jun 2025  |  North America  |  Market Research
Growth Opportunities in the US Tier I Mobile Device and Data Industry
Fixed Wireless Access, Wearables, and Smartphones are Compelling Growth Opportunities for Tier I Operators
The US mobile communications industry continues to grow at a steady pace. The number of mobile connections has crossed 500 million, which means there are more cellular connections than people in the United States. Despite high penetration rates, the number of connections has continued to increase. Wireless high-speed broadband services, development...
$4,950.00
Special Price $4,455.00 save 10 %
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28 Oct 2021  |  North America  |  Market Research
Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2027
The COVID-19 Pandemic Impacted User Preferences for Communications Endpoints, Disrupting Desktop and Cordless Phone Sales
The desktop and cordless phone market decreased by 19.0 percent in 2020 in terms of revenues to $2.79 billion, and by 16.7 percent in terms of unit shipment to 24.7 million. The pandemic, lockdowns, and work-from-home mandates have notably impacted the market in terms of demand, delivery, and potential installation of devices in customer sites. Man...
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15 Dec 2020  |  North America  |  Market Research
Technology Mega Trends and Geopolitical Chaos Drive the IoT Security Market, 2020
Security by Design, Threat Monitoring, and Rapid Response are Critical
The Internet of Things (IoT) is permeating every aspect of consumer and enterprise activities. With the growth of microelectronics, ubiquitous connectivity, and predictive computing, the IoT is poised for rapid growth. Businesses must transform themselves into nimble and data-driven organizations that can stave off competition as low entry barriers...
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21 Aug 2020  |  North America  |  Market Research
Enterprise Communications Security Trends and Considerations
New Technologies Mean New Threats to Mission-Critical Business Communications
The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...
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Special Price $2,962.50 save 25 %