2022 UCC Industry Predictions

2022 UCC Industry Predictions

Transition to the Next Normal Requires Business Agility and Employees Equipped for Success

RELEASE DATE
25-Mar-2022
REGION
North America
Research Code: K742-01-00-00-00
SKU: TE04074-NA-CR_26398
$4,950.00
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$4,950.00
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Description

Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regions begin to finalize and execute on strategies to shape the next normal.

Frost & Sullivan's 2022 UCC industry predictions report leverage surveys that collected the plans of thousands of IT decision makers globally, and cross checked these data points to develop 7 predictions of what will take place in the comping year, spanning workforce and work style evolution, redesigning the workplace, and technology developments that are both guided by these trends as well as enabling them.

The report provides takeaways with recommendations for enterprise decision decision makers as well as growth opportunities for providers in this environment.

Author: Robert Arnold

Table of Contents

Research Scope

2022 in Two Phases

Prediction 1—The Sustained Impact of Hybrid Work

Prediction 2—Redesigning Offices into Creativity and Collaboration Hubs

Prediction 3—Focus on the Employee Experience as Talent Retention Becomes Increasingly Difficult

Prediction 4—Frontliner Empowerment Grows in Prominence

Prediction 5—Programmability Goes Mainstream

Prediction 6—AI Infusion Augments Human Intelligence in Workflows

Prediction 7—Best-of-Breed or Single-Source: Finding Value for Different Requirements

Recommendations for Enterprise Decision Makers

Provider Growth Opportunities

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Related Research
Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regions begin to finalize and execute on strategies to shape the next normal. Frost & Sullivan's 2022 UCC industry predictions report leverage surveys that collected the plans of thousands of IT decision makers globally, and cross checked these data points to develop 7 predictions of what will take place in the comping year, spanning workforce and work style evolution, redesigning the workplace, and technology developments that are both guided by these trends as well as enabling them. The report provides takeaways with recommendations for enterprise decision decision makers as well as growth opportunities for providers in this environment. Author: Robert Arnold
More Information
No Index No
Podcast No
Author Rob Arnold
Industries Telecom
WIP Number K742-01-00-00-00
Is Prebook No
GPS Codes 9528-C1,9535-C3,9717-C3,9A59-C1,9702-C1,9705-C1,9885-C1,9886-C1,99D2-C1,9A5B-C1,9610,9656,9655