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This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a various type of AI-enabled solutions with real-time monitoring and automation, conversational platforms,...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a unified platform enhancing B2B data integration with real-time monitoring and automation, a database man...

In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...

SIP Trunking is turning out to be an emerging technology that can pave way for Unified Communications and get rid of expensive and less flexible traditional ISDN connections. This enables huge cost savings by converging voice and data services over a single network. Trends like BYOD, the Government of India’s Digital India dream, spectrum advanceme...

Trends in 2023 indicate significant and steady progress on workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical workplace, and technology investments. This is leading to permanent shifts in the relevance of the physical office and the role of technology in the workplace. The next ph...

Deployment of next-generation technologies will result in increased adoption of data-intensive applications. To handle the unprecedented growth in traffic and to ensure enhanced user experience, telcos need to invest in network modernization and expansion. The networks are under a lot of pressure and living up to customers' expectations with qualit...

This edition of the IT, Computing and Communication Technology Opportunity Engine captures developments related to Unified AI robotics, Hybrid GPU cloud and MLOps, Production inference stack, Full-stack reinforcement-learning compute, AI Infrastructure, Computer Vision, Software-Defined Applications, Developer Platform & Cloud Application Deploymen...

14 Nov 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024

Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans

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Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...

COVID-19 has put companies' contingency plans to a prolonged test regardless ot their size or industry, and changed the way they conduct business and prepare for the future. Agility was crucial: those that were not prepared to make quick changes or rapidly implement business continuity plans struggled to survive. The pandemic has brought into fous ...