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This edition of the IT, Computing and Communication Technology Opportunity Engine showcases 16 emerging technology innovators advancing intelligent automation, cloud-native infrastructure, connected ecosystems, enterprise integration, next-generation networking, and AI-powered digital transformation. The edition highlights innovations spanning smar...

As enterprises accelerate their digital transformation and AI adoption, the ability to manage, unify, and extract value from data has become a strategic imperative. This Frost Radar™ delivers a powerful benchmarking analysis of the top 14 data services platform providers—those shaping the future of enterprise data ecosystems through innovation, sca...

AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoption is becoming critical for global businesses to stay competitive and relevant. The rising adoption am...

26 Aug 2022  |  Global  |  Market Research

Conversational AI Landscape Expands Beyond Customer Experience

Future Growth Potential of Conversational AI Solutions

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Conversational AI solutions are the most common way of interacting with customers/employees. Integrating artificial intelligence (AI) enabled businesses to gain a newer level of customer/employee insights while enriching their experiences and managing business operations. Further, increasing demand for customized personal experiences encouraged con...

The rapid rise of agentic AI marks a fundamental shift in how organizations design, deploy, and oversee intelligent systems. This study examines that shift through the lens of the Moltbook incident—an early 2026 event in which autonomous agents, operating without sufficient safeguards, produced a cascade of unpredictable interactions. Far from sign...

The information and communication technology (ICT) ecosystem is on the cusp of a major transformation thanks to Generative AI (GenAI), as this powerful technology opens new possibilities. Responsible use of GenAI can help companies generate new revenue streams, develop innovative solutions, and provide users and customers with personalized experien...

The artificial intelligence (AI) landscape is undergoing rapid transformation, with enterprises worldwide navigating a complex journey from experimentation to operationalization. The Global State of AI 2025 report delivers a timely, in-depth exploration of how organizations are adopting, deploying, and scaling AI technologies to drive business valu...

Artificial intelligence (AI) has the potential to deliver substantial benefits to businesses, economies, and societies. As organizations shift AI technology implementation from the proof-of-concept stage to enterprise deployment, employing an enterprise-wide strategy and roadmap is crucial to prevent project-derailing challenges, cost overruns, an...

AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies, such as machine learning, deep learning, natural language processing (NLP), and computer vision, are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoptio...