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Search results for: 'APM Frost Radar'
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- frost amp sullivan believes that global nsps are investing between 50 billion and (6(6 billion) annually on their mobile and wireles
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- Frost Radar™: Go-to-Market Intelligence and Activation Platforms, 2026
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Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies can reduce their operating expenses by 30-40% by considering nearshore delivery options. Popular site locations for the North American call volumes include Central America, ...
$1,500.00
Special Price $1,125.00 save 25 %
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22 Jan 2015 | North America | Market Research
Profiling the Back Office Workforce Optimization Market
Powerful Tools to Unleash Hidden Productivity and Improve the Customer Experience
This Frost & Sullivan market insight provides the reader with an overview of and an introduction to the emerging Back Office Workforce Optimization (BOWFO) market. It defines BOWFO and how it works, and discusses the benefits of its use. It also analyzes market drivers and restraints in evolving BOWFO solutions. Finally, it profiles a few key compe...
$2,450.00
Special Price $1,837.50 save 25 %
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03 Jul 2015 | North America | Market Research
Trends in the Customer Experience Management Market
Organisations Wanting to be Truly Customer-centric Must Actively Manage the Customer Journey
Frost & Sullivan discusses the real benefits provided by customer experience management (CXM) solutions, illustrating the 9 hottest trends characterising the CXM space in 2015 and offering advice to end users and vendors on how to procure and promote CXM solutions. Vendors claiming to offer CXM solutions cluster into 1 of 5 groups depending on the ...
$1,500.00
Special Price $1,125.00 save 25 %
