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15 Dec 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Business Process Management Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...
$4,950.00
Special Price $3,712.50 save 25 %
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31 Aug 2021  |  Asia Pacific  |  Customer Research
Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific
Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth
This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employees...
$4,950.00
Special Price $3,712.50 save 25 %
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13 Nov 2024  |  Asia Pacific  |  Tracker
Customer Experience Management Services in Asia-Pacific, Forecast to 2029
AI-driven Technology Arbitrage Emerges as Key Lever for Value Creation for Outsourcers
This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...
$15,000.00
Special Price $12,750.00 save 15 %
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17 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027
Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services
The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...
$15,000.00
Special Price $11,250.00 save 25 %