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09 Jul 2025  |  Global  |  Technology Research
Impact of Generative AI in the Telecom Industry--Assessment of Innovations and Applications
Applications, Solutions, and Future Opportunities
The study explores the transformative effects of generative AI technologies on various facets of the telecom industry. It includes an examination of how AI-driven innovations enhance network optimization, customer service, and operational efficiency; an analysis of AI applications in predictive maintenance, fraud detection, and personalized custome...
$4,950.00
Special Price $4,455.00 save 10 %
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18 Jul 2019  |  Global  |  Market Research
Global Enterprise Communications Platforms and Endpoints Market, Forecast to 2025
Communications Vendors Address Changing Business Needs and Rising Demand for Hybrid and Cloud Solutions
This strategic analysis is a part of Frost & Sullivan’s continued coverage of the global enterprise communications platforms and endpoints market as well as the broader, overall enterprise communications marketplace. In this Excel-based deliverable, Frost & Sullivan provides extensive market sizing and market share analysis of the on-premises enter...
$4,950.00
Special Price $3,712.50 save 25 %
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31 Oct 2025  |  Global  |  Customer Research
Growth Opportunities for Advanced Information & Communications Solutions in the Healthcare Vertical
Digital Communications and Collaboration Tools Will Underpin Care Delivery
Healthcare systems today are facing a convergence of pressures that threaten both operational stability and patient outcomes. Workforce shortages, clinician burnout, rising costs, and persistent health inequities are compounded by the growing demands of an aging population with complex needs.These challenges are not isolated—they interact and inten...
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15 Dec 2025  |  Global  |  Market Research
Growth Opportunities in the Global UCaaS Market, 2024–2031
AI is Enhancing UCaaS Value Propositions Across World Regions and Customer Segments
The global Unified Communications-as-a-Service (UCaaS) market is undergoing a significant transformation, fueled by digitalization, hybrid work adoption, and rapid advancements in artificial intelligence (AI). Organizations worldwide are prioritizing modern communications as a strategic pillar of digital transformation, driving steady growth in UCa...
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29 Aug 2025  |  Global  |  Market Research
The CPaaS Revolution: APIs, AI, and the New Era of Communication
AI-Powered Innovation Creates Differentiation and Boosts Value Propositions
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...
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17 Oct 2024  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
Highlights from Frost & Sullivan s Surveys of Business Leaders and IT Decision-makers
As employee presence in offices surges to its highest level in more than four years, companies are realigning their workspace and technology investments amid a new landscape. The workplace is becoming more flexible, technologically advanced, and environmentally conscious while also being flexible to accommodate potential policy shifts. Frost & S...
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Special Price $4,207.50 save 15 %
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09 Oct 2025  |  Latin America  |  Market Research
Latin American and Caribbean UCaaS and Cloud Meetings Services Growth Opportunities, Forecast to 2031
Smart AI Infusion will Drive Transformational Growth
Unit estimates and forecasts are presented in terms of installed unified communications-as-a-service (UCaaS) users (also referred to as seats), roughly equivalent to software licenses as of the end of any given calendar year. Users with multiple endpoints (e.g., IP desktop phones or PC, browser, and mobile clients) have been counted only once.Reven...
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16 May 2023  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
API Driven Communications Power Next Generation Customer and Employee Experiences
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
$4,950.00
Special Price $3,712.50 save 25 %
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26 Feb 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Cloud Communications and Collaboration Services and Software, 2026
Winning Relevance through Agentic AI, Ecosystem Integration, and Platform Differentiation
This study examines the strategic imperatives reshaping the cloud communications and collaboration services and software market as providers confront slowing core growth, intensifying competition, and profound shifts driven by artificial intelligence, platform consolidation, and ecosystem convergence. As unified communications and contact center ma...
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12 Jan 2015  |  South Asia, Middle East & North Africa  |  Market Research
Emerging Trends in Unified Communications Applications and Services Market in India H1 2014
Rising customer expectations lead to higher adoption of unified communications solutions.
The business landscape in India has changed considerably over the last few years, and Unified Communications (UC) has become an important component across organizations. Todays workforce is highly distributed and mobile, and the tools and devices that they seek are further driven by the consumerization of IT. Collaboration has extended not only to...
$1,500.00
Special Price $1,125.00 save 25 %