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14 Nov 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024

Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans

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Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...

Today s business communications market is marked by a pronounced shift toward more collaborative user experiences. Collaboration tools, such as video meetings and group chat, content sharing, and whiteboarding are used extensively, often replacing voice-only calls, across organizations, verticals, and job roles. Collaboration tool adoption has been...

The unified communications and collaboration (UC&C) landscape is undergoing a period of rapid evolution, driven by technological advancements, shifting business needs, and the growing prevalence of remote and hybrid work arrangements. As organizations seek to enhance communication and collaboration efficiencies, a set of strategic imperatives has e...

This research study presents an analysis of the Video Conferencing Services Market in Europe. The study discusses key market trends, drivers, restraints, and provides market sizing and forecasts for the European market. Regional breakdowns include UK, France, Germany, Spain, Italy, Benelux, Nordics, and Rest of Europe. The study also provides marke...

Unmanned underwater network (UUN) technology is evolving from standalone underwater systems into smart, artificial intelligence (AI)-driven, and connected subsea ecosystems that enable advanced autonomous operations across defense, oceanography, offshore energy, and climate monitoring applications. This report examines the global UUN technology mar...

The global web conferencing market is being transformed by the ongoing evolution of the workplace. A renewed focus on application convergence and strong mobile-first initiatives are resulting in groundbreaking technology shifts that are empowering users with greater productivity benefits than ever before. The move from audio-only meetings to web an...

28 Oct 2021  |  North America  |  Market Research

Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2027

The COVID-19 Pandemic Impacted User Preferences for Communications Endpoints, Disrupting Desktop and Cordless Phone Sales

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The desktop and cordless phone market decreased by 19.0 percent in 2020 in terms of revenues to $2.79 billion, and by 16.7 percent in terms of unit shipment to 24.7 million. The pandemic, lockdowns, and work-from-home mandates have notably impacted the market in terms of demand, delivery, and potential installation of devices in customer sites. Man...

09 Jul 2025  |  Global  |  Technology Research

Impact of Generative AI in the Telecom Industry--Assessment of Innovations and Applications

Applications, Solutions, and Future Opportunities

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The study explores the transformative effects of generative AI technologies on various facets of the telecom industry. It includes an examination of how AI-driven innovations enhance network optimization, customer service, and operational efficiency; an analysis of AI applications in predictive maintenance, fraud detection, and personalized custome...

14 Dec 2022  |  Europe  |  Market Research

Analysis of the European UCaaS Market—Forecast to 2028

A Return to Growth as Businesses Adapt to and Shape the New Normal

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This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...