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29 Apr 2025  |  Global  |  Market Research
Global Desktop, VoWLAN and DECT Phones
Mobility is Key to Growth Opportunities
The global enterprise desktop and cordless phone market is in decline, although the rate of decline has slowed compared to previous years. In 2024, total revenue fell by 9.2% to $2.21 billion from $2.44 billion in 2023. Between 2024 and 2031, industry revenues are projected to decline at a compound annual growth rate of 3.2%.A key challenge facing ...
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15 Apr 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Enterprise Network Services, 2026
The Top Transformations Impacting Future Growth Potential
Network services are at the forefront of reshaping our digital landscape, evolving beyond traditional connectivity into multifaceted solutions that drive business innovation and sustainability. This Frost & Sullivan report identifies 10 key trends influencing the future of network services. The integration of converged security offerings is becomin...
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27 Oct 2025  |  North America  |  Market Research
North American Network Access Services, 2025
Digitalization Strategies Prioritize Secure, High-Bandwidth, Low-Latency Connectivity
This research service examines the North American network access services market from 2023 to 2028. The network access services analyzed include dedicated internet access (DIA), wavelength, multiprotocol label switching (MPLS), and Ethernet services. The study discusses the overall status of the network access services market, examines how each acc...
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26 Aug 2026  |  Global  |  Customer Research
The Future of Enterprise Telephony Prioritizes Flexibility Over Uniformity
Hybrid Communications, Mobile-First Workforces, and AI-Powered Platform Convergence Drive the Next Phase of Market Evolution
This study examines the evolution of enterprise telephony between 2026 and 2029, revealing a market that is increasingly defined by flexibility, hybrid architectures, mobility, and AI-enabled platform convergence rather than a uniform migration to cloud communications. Drawing on Frost & Sullivan’s 2026 global survey of IT and telecom decision-make...
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13 Jan 2026  |  Global  |  Market Research
AI Analytics: Powering Decision Intelligence for the CX Industry
Improving CX Performance
One of the most powerful applications of AI technology in CX today is AI-powered analytics. The introduction of AI analytics can supercharge contact center business intelligence, transforming it from a tool that tells a story of the past to an instrument that informs the future. AI analytics enable a range of new capabilities, including:Automated i...
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29 Jan 2019  |  Global  |  Market Research
Global Video Conferencing Market Analysis, Forecast to 2023
A Holistic Evaluation of Market Trends And Opportunities
Only a few years ago, businesses had limited choices for implementing video conferencing. Today new market dynamics are in play and a vast smorgasbord of options is available. This report takes an end-to-end view of enterprise video conferencing across varied platforms and services. Specifically, it includes video conferencing adoption via the foll...
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07 May 2015  |  Africa  |  Market Research
ICT Spend in South Africa: Public Sector
How ICT is Transforming the Digital Future of the Public Sector
This research service provides an analysis of ICT spend by the public sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The analy...
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07 May 2015  |  Africa  |  Market Research
ICT Spend in South Africa: Manufacturing Sector
ICT Births New Era of Leaner, More Agile, and Digitised Manufacturing
This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and se...
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07 May 2015  |  Africa  |  Market Research
ICT Spend in South Africa: Mining Sector
Increased ICT Spending Leads to More Efficient Mining Operations
This research service provides an analysis of ICT spend by the mining sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-sp...
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07 May 2015  |  Africa  |  Market Research
ICT Spend in South Africa—Financial Services Sector
How Financial Services Providers Optimise Emerging Technologies to Improve Access to Services and Reduce Costs
This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, a...
$1,500.00
Special Price $1,125.00 save 25 %