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30 Jul 2024  |  Europe  |  Market Research
Exploring European Use Cases for Generative AI in CX
Early Use Cases are Encouraging and Helping to Drive GenAI Adoption Across Europe
The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...
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21 May 2020  |  Europe  |  Market Research
Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026
COVID-19 Softens Growth Rates, Creates New Use Cases
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...
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23 Aug 2019  |  Europe  |  Market Research
Strategic Insight into the Global Autonomous Shuttle Market, Forecast to 2030
Autonomous Shuttles to Constitute 50% of the DRT Market; Cost Considerations, Fleet Efficiency, and Wide-Ranging Use Cases as the Key Driving Forces
The advent of new mobility services such as carsharing, bikesharing, ridesharing, ride hailing, and demand responsive transit (DRT) has brought the concept of shared mobility to center stage. Growing environmental concerns, congestion, lack of parking, vertical expansion in most emerging cities, and smart city initiatives have spearheaded a new rev...
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23 Dec 2022  |  Europe  |  Customer Research
Voice of the Customer: Electric Vehicle & Powertrain Services and Features, 2022
European Customer Survey to Assess EV Drivers, Attributes, and Charging Infrastructure
Europe continues to be the leading market for electric vehicles. BEVs are considered ‘clean’ innovations where tech gadgets render high-tech attributes when compared to ICEs. Frost & Sullivan assessed new customer attitudes and preferences for alternative vehicles and powertrains by vehicle segment and key demographics. Frost & Sullivan carried out...
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27 Apr 2020  |  Europe  |  Market Research
Growth Opportunities in the French Facility Management Market, Forecast to 2025
Technical Services and Integrated Contracts Will be the Main Growth Drivers
France is the third largest market for FM in Europe (after the UK and Germany) and is growing faster than the average rate of the western European market. It will present opportunities to incumbent suppliers as well as attract new entrants from outside the country. Like all markets in Europe, FM in France is going through a transformation driven by...
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30 Jun 2022  |  Europe  |  Market Research
European Used Car Growth Opportunities
Value-add Services Emerge as Purchase Drivers to Combat the High Prices of Used Cars
After facing a challenging period in 2020, with isolation measures and economic difficulties due to the COVID-19 pandemic, Europe has started getting back to normal. However, although vaccination rates have advanced, some markets are still in crisis. The automotive market, for example, has not recovered to usual levels of new car sales. Global micr...
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21 Jan 2020  |  Europe  |  Market Research
European Passenger Car and Light Commercial Vehicle Replacement Brake Parts Aftermarket, Forecast to 2026
The Brake Pads Segment will be the Major Growth Driver for the Brake Parts Aftermarket
This study covers the European passenger car and light commercial vehicle replacement brake parts aftermarket. Unit shipment (million), revenue (€ million), average price, and distribution channel share are discussed for five product types, namely, brake pads, brake rotors, brake calipers, brake shoes, and brake drums. The base year is 2019 and t...
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20 Feb 2020  |  Europe  |  Market Outlook
EU Healthcare Predictions and Outlook, 2020
Rise in Orphan Drug R&D Pipeline, AI-based Funding, and Growth in Biocontract Manufacturing to be Key Drivers of Growth
Amid rising global trade tensions and sluggish global economic outlook for 2020, the global healthcare market is expected to cross the 2-trillion-dollar mark in 2020. In Europe, BREXIT is likely to have a strong impact on the United Kingdom, Europe's biggest digital health market. 2020 will be a global reality check for long-pending national health...
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03 Feb 2020  |  Europe  |  Market Research
Voice of Customer Analysis on Automotive Connected Services—Europe, 2018
Understand Consumer Perceptions, Technology Preferences, and Expectations for the Future
The scope of the research study is to evaluate the current use of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services among respondents in Europe. In addition, this study will also focus on customer analysis bifurcation by vehicle segment type acros...
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06 Dec 2022  |  Europe  |  Customer Research
Voice of Customer—Health, Wellness, and Well-being Services in Cars, Europe
Electric Vehicle Owners Show a Higher Level of Interest in Health, Wellness, and Well-being Features
The COVID-19 pandemic has placed a greater emphasis on a safe environment and exacerbated the need for more convenience in daily activities. The automotive industry has aligned itself with this trend, focusing on solutions and systems that enhance the safety and comfort of drivers and passengers. This study aims to support automakers and allied ind...
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