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16 Dec 2020  |  Asia Pacific  |  Market Research
Automation and Artificial Intelligence Fuel Japan’s Customer Experience Outsourcing Services Market, 2020–2026
Rising Costs, Talent Saturation, and the Demand for Better CRM Integration to Enable Businesses to Outsource Customer Experience Processes
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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21 May 2019  |  Asia Pacific  |  Market Research
Artificial Intelligence in Food Processing, Asia-Pacific, 2019
Continuous AI Disruption will Transform the Food Processing Landscape in the Region
The global food and beverages (F&B) industry continues to grow at a steady rate, driven largely by population growth, rising income levels, and changing lifestyles. Along with a shift in population demographics, consumers are becoming increasingly health-conscious and looking for premium, organic ingredients as well as the ability to customize thei...
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20 May 2019  |  Asia Pacific  |  Market Research
Digital Transformation of the Australian Food and Beverage Processing Industry, Forecast to 2022
The Start of a Paradigm Shift
Market estimates, growth estimates, and segmentation are based on existing data, secondary research, and information gathered from interviews in 2018. The base year for the report is 2017. The beverages subsegment is the most digitally mature end market in the F&B sector, followed by meat and dairy. Maturity varies between the subsegments according...
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10 Jun 2019  |  Asia Pacific  |  Market Research
ASEAN-6 and Australia Quarterly Facilities Management Trends, 2018
Growing Outsourcing Culture and Emphasis on Cost Efficiency is on the Rise
Facilities Management (FM) can be defined as the services associated with running or maintaining a facility, such as janitorial, engineering, security, environmental, landscaping, and other related services. Asia-Pacific (APAC) is a mix of mature and developing markets for facilities management services, with developing nations recording higher gro...
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09 Sep 2021  |  Asia Pacific  |  Tracker
Rising Demand for Digital Technologies Accelerates Asia-Pacific Business Process Management (BPM) Services Market Growth
Traditional BPM Services are Being Reinvented through Digital Technologies to Deliver Enhanced Business Outcomes
In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...
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01 Sep 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Automation and Process Control Systems Market, 2020
Benchmarking Future Growth Potential
Frost & Sullivan has independently analyzed and profiled 12 automation and process control system suppliers and plotted them on its Frost Radar™. It compares the performance of these companies and positions them on its Frost Radar™ based on their scores on the Growth and the Innovation axes. Suppliers most recent innovations and their key growth ar...
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12 Nov 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Smart City Opportunities: Transformative Mega Trends
Future Growth Potential Lies in the Opportunities Provided by Smart Cities
The Asia-Pacific (APAC) smart city market recorded robust growth in 2019. It generated a revenue of $33.5 billion and is anticipated to expand at a compound annual growth rate (CAGR) of 29.1% between 2019 and 2025 to reach $154.84 billion in 2025. The market is expected to grow exponentially as government initiatives call for smart technologies to ...
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09 Jul 2021  |  Asia Pacific  |  Market Research
New Zealand Facilities Management Growth Opportunities
Technology Strategy and Use of Sophisticated Service Solutions are the Keys to Service Expansion and Improved Customer Experience
The New Zealand (NZ) facilities management (FM) market is seeing relatively stable growth, despite the pandemic-induced disruption in 2020. The high awareness of FM services and active participation of end users, coupled with the growing awareness of energy efficiency and the existing building stock in the country, has been responsible for the stab...
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27 Jul 2022  |  Asia Pacific  |  Market Research
China Facility Management Growth Opportunities
Sustainability Innovation Culture and Technologies to Support Facility Management Value Proposition
The Chinese facility management (FM) market is at a fast-growing stage, owing to the slower start than other Asia-Pacific developing markets. It has been enjoying double-digit growth since before COVID-19. The rapidly increasing outsourcing culture in the country has driven FM market development, supported by a large and still expanding asset base....
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02 Nov 2021  |  Asia Pacific  |  Market Research
Singapore Facility Management Growth Opportunities
Transformative Mega Trends including Building Technology Progression, and Future of Workplace are Key to Service Providers’ Advancement in FM
Singapore's facility management (FM) market is in the advanced stage of the growth lifecycle due to the strong culture of outsourcing and the high acceptance of value-added or innovative offerings. It is a mature market, and a large number of regional and global service providers have set up their headquarters in the city. A conducive business ...
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