Search results for: 'study of ir'

The naval electro-optical/infrared (EO/IR) market will continue to grow and evolve as countries continue to implement naval modernization and force expansion programs as tensions around the world rise and neglected fleets reach their expected end-of-life dates. The need for modern and more capable multi-role fleets comes as European and North Ameri...

The naval EO/IR domain will continue to grow and evolve, with countries implementing naval modernization and forcing expansion programs as global tensions rise and as neglected fleets reach their expected end-of-life dates. The need for modern and more capable multi-role fleets comes as European and North American navies become involved within the ...

22 Dec 2020  |  Global  |  Market Research

New Sensor Technologies Driving the Global EO/IR Market, 2020

Future Growth Potential Enhanced by Growth Opportunities in Vehicular Sensor Suites and Handheld Surveillance Systems

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Ministries of defense are procuring a range of new equipment to ensure that soldiers are more lethal and less vulnerable on the modern battlefield. There is an increased demand for weapon sights and night-vision goggles as part of soldier modernization programs. Newer companion technologies, such as unmanned ground vehicles, are being combined wit...

This study will benefit those who are interested in learning about the current state of electro-optic /infrared (EO/IR) operating concepts and how they will evolve with the emergence of new technologies and threats. This study identifies emerging trends that will have an impact on the EO/IR industry and highlights areas of opportunities in the land...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...