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05 Nov 2020  |  Latin America  |  Market Research
Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025
New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities
The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...
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27 Dec 2019  |  Latin America  |  Market Research
Latin American ICT Growth Opportunities, Forecast to 2025
Artificial Intelligence and Blockchain Emerge as Key Technologies in Driving Digital Transformation
When looking at new technologies that generate interesting opportunities in the Latin American region, blockchain and Artificial Intelligence (AI) emerge as key. Blockchain is still a new technology with conflicting opinions about its real future. Some believe it has little chance of evolving beyond the financial sector (mainly crypto currencies) w...
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14 Aug 2019  |  Latin America  |  Market Research
Strategic Insights of Digital Transformation in Brazil, 2019
A Customer Perspective
Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers in Brazil across multiple ...
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21 Sep 2020  |  Latin America  |  Market Research
Connectivity Features Powering the Latin American Passenger Vehicles Market, 2020–2025
Future Growth in Connected Vehicles/Services to be Led by Multimedia, Infotainment, Instrument Panel, and HMI Solutions
The world is in a massive transformation phase, where digital solutions are being introduced in most of the key markets. The automotive industry is part of this transformation, launching new products, technologies, services, and interfaces. Automakers are no longer hardware makers, but evolving into technology companies. This new scenario is pushin...
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22 May 2020  |  Latin America  |  Market Research
Latin American Generator Set Market, Forecast to 2025
The Coronavirus Outbreak is the Biggest Threat to the Latin American Economy in 2020
Economic growth in Latin America was expected to pick up in 2020; However, the novel coronavirus has forced companies to review their projections. The impact of the pandemic notwithstanding, the region continues to see strong private and public sector investment in infrastructure, construction, and commercial segments that secure a slow but steady ...
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15 Feb 2017  |  Latin America  |  Megatrends
Mega Trends in LATAM, Forecast to 2025
Resurgence of the Next-generation Continent through Economic Growth Supported by Digital Inclusion and Technology Innovation
Most of the economies of LATAM are dependent on external forces such as the Chinese and the US economy, global commodity, and oil prices. With the slightest fluctuations in these economies, LATAM economies will be impacted the most. In the past years, LATAM had been sluggish in growth, due to falling commodity prices and oil price volatility. After...
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06 Feb 2020  |  Latin America  |  Market Research
Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2025
New Ways of Work Continue to Drive Industry Growth
The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...
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23 Dec 2020  |  Latin America  |  Market Research
Challenges and Opportunities in the Latin American Micromobility Market, Forecast to 2025
Future Growth Potential and Revenue Streams to be Driven by Socioeconomic Impacts of the COVID-19 Pandemic on Mobility Patterns, New Technologies and Business Models
The globally ongoing revolution in mobility technology and business model innovations will disrupt urban ecosystems, changing the way people, goods, and information are transported and localized within cities. In recent years, shared micromobility services, such as dockless scooters and bikesharing systems, have become increasingly popular across L...
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18 Nov 2022  |  Latin America  |  Market Research
Brazilian Power and Energy Growth Opportunities
The Clean Energy Transition Continues to Accelerate, Creating New Avenues for Transformational Business Growth
The Brazilian power and energy market is going through considerable transformation, driven by changes in regulation and the increasing interest of energy and commercial and industrial (C&I) companies to advance their decarbonization agendas. The global 4D trends—decarbonization, decentralization, digitalization, and democratization— are shaping the...
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05 Mar 2021  |  Latin America  |  Market Research
New Business Models are Disrupting the Latin American Carsharing Market
Innovative Technologies and Business Models are Driving a B2C and P2P Market Transformation
In the past, several carsharing companies have commenced operations in Latin America and have launched solutions that focus on the business to consumer (B2C) and the peer-to-peer (P2P) models. However, due to several challenges—ranging from low technological adherence by users and companies and problems in terms of reducing fixed and operational co...
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