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25 Mar 2020  |  Global  |  Market Research

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

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Key Benefits

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

25 May 2021  |  North America  |  Frost Radar

Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...

01 Sep 2021  |  Global  |  Market Research

Global Video Analytics Growth Opportunities

Maturing Facial Recognition and Emotion Intelligence Capabilities Accelerate Future Growth Potential

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Historical and real-time enterprise video is growing rapidly. While the data can create immense value for organizations, the large data volume makes it impossible for humans to process the data. A near-real-time analysis is necessary to make effective decisions and take actions, creating high dependence on enabling technologies, including video ana...

06 Sep 2021  |  Global  |  Frost Radar

Frost Radar™: Global Airport Digitalization Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels Growth Pipelines

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The airport digitalization market is fragmented, with numerous start-ups and conglomerates offering IT solutions. Leading companies have distinguished their products and services by developing next-generation technological capabilities, bundling and upselling solutions, and creating cross-industry synergies. The competitive environment, however, is...

29 Apr 2019  |  Global  |  Market Outlook

Global Homes and Buildings (H&B) Industry Outlook, 2019

Artificial Intelligence (AI), Voice Command Control, and IoT-enabled Lighting to Drive the Industry Forward

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Key Issues Addressed

The homes and buildings (H&B) industry continues to evolve, driven by transformational technologies such as artificial intelligence (AI), machine learning, Internet of Things (IoT), data analytics, and the cloud. These technologies are significantly impacting smart homes, LED lighting, building automation, and building energy management markets. Ev...

The overall research objective is to measure the current use and future decision-making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving d...

The Food and Agricultural Organization (FAO) of the United Nations has identified that growing populations, rising affluence and urbanization are translating into increased threat to global food security. The agriculture sector has undergone a series of transformation since the 19th century, including mechanized agriculture as well as green revolut...

07 Sep 2020  |  North America  |  Frost Radar

Frost Radar™: Global Building Automation Systems Market, 2020

A Benchmarking System to Spark Companies to Action-Innovation That Fuels New Deal Flow and Growth Pipelines

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The Internet of Things has allowed numerous devices and systems to connect and communicate, generating a wealth of data that can be captured and converted to actionable insights through high-performance control and automation interfaces. In the building automation space, digitalization allows building managers to optimize energy use and save money ...