Search results for: 'banking system'

09 Dec 2022  |  Global  |  Frost Radar

Frost Radar™: Baggage Management Systems, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Air transport continues to recover as COVID-19 evolves from the pandemic to endemic stage, accelerating the reopening of international borders as governments relax travel restrictions. Frost & Sullivan estimates that 3.54 billion passengers will return to the skies in 2022 (representing 78% of the pre-pandemic load factor of 4.54 billion), with com...

The global building automation system (BAS) market is undergoing a significant transformation. The rapid increase in the digitalization of buildings has resulted in a spurt in demand for smart building management solutions and BASs. These technologies are causing significant disruptions, driving a shift away from traditional building administration...

This trend opportunity profile covers the global aspects of banking and financial services, featuring the most upcoming trends that cater to the BFS industry. In addition, the study describes the opportunities for several sectors, such as FMCG, retail, ICT, businesses, and financial services. Trend opportunity profile series covers specific opportu...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

25 Mar 2020  |  Global  |  Market Research

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

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Key Benefits

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

23 Nov 2021  |  North America  |  Frost Radar

Frost Radar™: Global Indoor Air Quality Systems, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global indoor air quality systems market is fragmented, with a healthy mix of traditional HVAC service providers, air purifier manufacturers, and start-ups offering air quality monitoring and air purification solutions. Companies have distinguished their products and services by developing next-generation technologies to tackle the impact of po...

Lethal miniature aerial munition systems (LMAMS), also referred to as “kamikaze” drones, have been in existence for decades. It is generally believed that the first LMAMS were developed and used by the Israeli Defense Forces in an anti-radiation role starting in the 1980s. Considered the first purpose-built loitering munition, Israeli Aerospace Ind...