Search results for: 'robot tech three'

This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...

At present, technology has become a lifeline of almost all individuals and businesses, and organizations, irrespective of their size and shape, are actively embracing different technologies to improve their operational efficiency. Businesses in the present age are seeking advanced forms of technology-backed solutions and tools that help their workf...

The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

The APAC network security market saw a 11.4% growth in Q4 2019. The market is being driven mostly by the firewall segment which grew 14.0%. Top-three revenue contributors remain education, government, and BFSI sectors, with a combined contribution of 63.3% of market share. Healthcare, government, and manufacturing were the top growing verticals in ...

05 Oct 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Japanese Fleet Management System Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Frost & Sullivan estimates that the demand for fleet drivers in Japan will increase by 130,000 over the next 10 years and that by 2027, approximately 960,000 drivers will be needed to cater to the Japanese logistics market. However, a labor shortage of 25% is expected because of a declining birthrate, an aging population, and fewer younger people e...

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...