Search results for: 'Management systems'

The need to ensure regulatory compliance and the drive to extend asset life continue to support growth of the facilities management (FM) market in Australia. Stable demand from certain end-use sectors will underpin FM revenue growth. Recovery in the mining sector and sustained growth in healthcare services point to positive FM growth. However, skil...

The facility management (FM) landscape in Thailand is highly competitive and mature. The market is fragmented, with a high outsourcing rate to major multinational companies, and many local services for established end-user sectors. However, a major multinational company, ISS Facility Service Co., Ltd., has disclosed its plan to stall its operations...

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

Water utilities across the globe are under pressure to improve the resilience of their infrastructure to water stress, drought, and flooding-related events that are occurring due to climate change. Policy makers are implementing new strategies to ensure long-term sustainability through extensive replacement and rehabilitation plans to modernise the...

11 Sep 2018  |  Europe  |  Market Research

Growth Opportunities in the Nordic Region Facility Management Market

Service Innovation and Contract Integration to Drive Growth and Industry Transformation

Infographics

×

Key Issues Addressed

The facility management (FM) market in the Nordic region is one of the most advanced in the world, but it's also one of the most mature and revenue growth is becoming hard to find. Companies need to innovate around technology, new business models, emerging value propositions, and creative new service offerings to find ways to deliver profitable an...

28 Feb 2020  |  North America  |  Market Research

Global Automotive Data Management and Cloud Platform Strategies, 2019

Prioritising Critical Datasets from Non-critical Ones Will Determine Cloud-related Partnerships for OEMs by 2025

Infographics

×

The aim of this research study is to give an overview of automotive cloud platforms and the key cloud applications adopted in the automotive market. The study focuses on the different cloud platform strategies adopted by original equipment manufacturers (OEMs), key business models used, key cloud vendors, and their core features. Frost & Sullivan b...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Infographics

×

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

24 Dec 2020  |  Global  |  Market Research

Disruptive Technologies Drive the Growth of the Global Commercial Air Traffic Management (ATM) Market, 2020

Future Growth Potential is Enhanced by Growth Opportunities in ATM

Infographics

×

Key Issues Addressed

After the downturn caused by the COVID-19 pandemic, the global commercial air traffic management (ATM) market will witness growth due to the rising adoption of automation and digital technologies, including remote towers, predictive technologies, and artificial intelligence (AI). The growing pressure to handle heavy air traffic is driving air navig...