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25 Mar 2020  |  Global  |  Market Research

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

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The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

25 May 2021  |  North America  |  Frost Radar

Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...

03 Jun 2021  |  Global  |  Market Research

Global Artificial Intelligence/Machine Learning Platforms Growth Opportunities

Demand for Disruptive Technologies and Intense Competition Create Future Growth Potential

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Companies across all industry verticals recognize the importance of customer satisfaction (hence, retention) and demand generation (be it new sales, upsells or cross-sells) for business growth. Feeding data into AI/ML platforms, then making sense of such data and creating models that explain or predict customer satisfaction or demand is at the co...

Continuous innovation and development in the automotive industry have made electronics an inevitable part of the transition from conventional mechanical systems to electronic systems. Automotive electronics development for different vehicular applications such as body electronics, safety, entertainment, electrification, and driver assistance contri...

This Frost & Sullivan study provides an overview of the current state of the global airline revenue management market to understand how airlines are optimizing their revenues, the impact of the COVID-19 pandemic on this market, and the way forward for airlines. The study tracks the latest technologies and market trends that are key variables in det...

17 Jan 2023  |  Global  |  Market Research

Regulations and Evolving Markets Drive Growth in the Quality Management Software Industry

The Enterprise-wide Capacities of Quality Management Software Drive Growth Opportunities

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As the QMS Systems market grows at a vertiginous pace, Frost & Sullivan provides a thorough, in-depth analysis of the dynamics shaping the industry to companies seeking entry as well as those who have already joined the fray. Quality applies to the entire product life cycle. It has implications across the entire enterprise value chain, so there...

This study focuses on track and trace solutions used in the container shipping industry, specifically dry and reefer containers. Track and trace solutions are used to track (identify location and history) shipments throughout the entire supply chain, from supplier to consumer, using radio frequency identification (RFID), GPS tracking, and/or barcod...

22 Feb 2018  |  Latin America  |  Market Research

Latin American Big Data and Analytics Market, Forecast to 2023

As the Maturity Evolves, Data Turns into Insights

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The Latin American Big Data and Analytics (BDA) market generated revenues of US$2.992,5 million in 2017, and is expected to reach US$ 8.593,5 million by 2023, representing a CAGR of 19.2%. Big Data and Analytics help organizations make proactive real-time decisions using data. This enables companies to improve customer experience, especially as cu...

This research service provides an analysis of the telecommunications market in the Kingdom of Saudi Arabia (KSA). The stakeholder scope includes mobile network operators (MNOs), fixed line operators and Internet Services Providers (ISPs). This study details the key telecom market indicators; telecom market developments in terms of technology, servi...