Search results for: 'pace 19'

COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry’s weaknesses and vulnerabilities. Every vertical market has its own unique challenges, but the concerns that are universal for all of them include lack of bandwidth, secured networks, and reliability. In this volatile and unpre...

02 Feb 2021  |  Global  |  Market Research

2021 Predictions— COVID-19 Accelerates CX Investments

Growth Opportunities Revealed by End Customers

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The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound in consumer demand, faster services sector recovery could enable full GDP recovery by mid-2021 (optimistic scenario). Full recovery will be pushed out beyond 2021 in case of multiple fresh outbreaks, ...

10 Dec 2020  |    |  Megatrends

Nine Mega Trends Radically Accelerated by COVID-19

Convergence of Mega Trends will Generate New Growth Opportunities

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Frost & Sullivans Mega Trend Universe encompasses transformative, global forces that define the future world with their far-reaching impact on businesses, economics, cultures, and personal lives. Disruption of the global economy, industry, companies, and investments are making it difficult for companies to prepare for the future. The emergence of a...

09 Feb 2021  |  North America  |  Market Research

COVID-19 Pandemic Ignites Enthusiasm for Virtual Care

Competitors’ Growth Strategies will Shape the Way the Market Opportunity Crystallizes

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There is no one definition for virtual care, but Frost & Sullivan defines it in this research as a technical platform that maintains an interactive connectivity between patients, providers, and payers where various processes and services may be scheduled, accessed, monitored, and entered into the medical record without the need for manual calls or ...

21 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Impact of COVID-19 on the Gulf Corporation Council (GCC) Facilities Management Market

Technology Strategy Based on AI and Robotics to Deliver More Efficient FM Services

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Although the COVID-19 pandemic has devastated the global economy, the GCC facilities management (FM) market has been among the lesser impacted industries. This study covers the reasons why and offers the results of Frost & Sullivans extensive engagement survey (in collaboration with MEFMA) of key industry players active in the region. In particular...

The change in reimbursement for diagnostic testing, pressure from PAMA, regulatory trends in Europe, demand for large-scale testing, shift to precision diagnostics, emerging companies, and evolving business models demand assessing portfolio, evaluating competitor strategies, and exploring opportunities for business growth. The competitive nature of...

27 Oct 2020  |  Global  |  Market Research

Post COVID-19 Growth Opportunities in the Global Medium/Heavy Commercial Vehicle Aftermarket, 2020

Telematics Growth Allows Suppliers to Participate in New Sales Platforms

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The COVID-19 pandemic will affect industries worldwide, but few can feel it as directly as the global commercial vehicles aftermarket. The collapse of economic activity in many regions means companies will drive their work trucks less, and they will spend less to maintain them. The aim of this study is to identify the size of the global commercial ...

Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

18 Nov 2020  |  North America  |  Market Research

Oil and Gas Start-up Companies to Action—Issue 19

Calgary Start-up Companies Driving Upstream Innovation

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The upstream oil and gas industry is increasingly focused on cutting costs and improving recovery rates through radical innovation and digital transformation. Frost & Sullivan's Start-up Tracker is a resource to help the upstream industry identify providers with specific solutions to industry challenges. The tracker provides a rich database of st...