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26 May 2021  |  Global  |  Market Outlook
Global Commercial UAS Outlook, 2021
Artificial Intelligence and Autonomous Platforms will Drive Adoption of Commercial Drones for a Growing Range of Applications
The commercial unmanned aerial system (UAS) market continues to grow globally and was accelerated in the wake of the COVID-19 pandemic response. Autonomy and artificial intelligence (AI) are, and will remain, the main drivers promoting commercial UAS adoption and associated market growth because autonomous flight reduces the need for expensive manp...
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31 Mar 2021  |  Global  |  Technology Research
Autonomous Mobile Robots: R&D Portfolio Assessment
Autonomous Mobile Robots are Finding Wide-range of Applications in Warehouse Management, Last-mile Delivery, Healthcare, Hospitality and Security
The need for automation in logistics and warehouses is being driven by the increasing popularity of e-commerce which has experienced a further boost, same-day delivery demands, shortage of labor, and the time wasted by labor in travelling long distances and carrying out monotonous tasks and lastly the incapability to scale existing solutions such a...
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05 Nov 2020  |  Latin America  |  Market Research
Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025
New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities
The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...
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06 Dec 2022  |  Global  |  Megatrends
Trend Opportunity Profiles: Future of Retail
Key Transformations in Customer Experience and Shopping Platforms Enabling Growth and Innovation to 2030
Frost & Sullivan’s Trend Opportunity Profiles are designed to help clients discover and prioritize the most consequential mid-to-long term trends transforming their business growth environment. To create each profile, Frost & Sullivan analyzes the trend opportunity across key industries, including aerospace and defense; health, wellness, and well-b...
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03 Dec 2019  |  North America  |  Market Research
Why People Must be a Critical Aspect of Digital Transformation
99% of Companies are Embracing Digital Transformation Amidst Disruption, Innovation, and Consumer Upheaval
People, processes and technologies have long been the key elements of a CRM strategy. A recent Frost & Sullivan study found that 99Percentage of businesses are now in some stage of digital transformation. The people piece is a great place to start. Customers and employees play probably the most important role in a company's success. Our research pr...
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24 Jan 2019  |  North America  |  Market Research
North American Robotic Process Automation Market View for Customer Care, 2019
Virtualizing the Workforce Enterprise-wide for Cost Reduction and Customer Experience Differentiation
The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), the Internet of Things (IoT), mobility, and cloud computing are a few examples of maturing technologies that are impacting this tra...
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21 Dec 2020  |  North America  |  Frost Radar
Frost Radar™: Drone-in-a-Box Market, 2020
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
While the use of small aerial drones for a wide range of commercial applications has been increasing steadily over the past several years, market growth has been limited by regulatory restrictions requiring pilots to keep drone platforms in sight while in operation. In the recent past, significant advances in technologies and procedures that enable...
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09 Feb 2021  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...
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31 Oct 2019  |  Global  |  Market Research
Global Dimensional Metrology Software Market, Forecast to 2023
Demand for In-line and 3D Portable Optical Metrology Solutions Offer Considerable Growth Prospects
This research analyses the global trends in the dimensional metrology software market. The global market is witnessing steady growth, with end users focused on enhancing productivity and reducing operational expenditure (OPEX). Manufacturers are constantly looking to improve the quality of products and reduce wastage, as digitalisation of industrie...
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03 Mar 2020  |  Global  |  Market Research
Global 3-Dimensional (3D) Metrology Scanners Market, Forecast to 2024
Emphasis on Continuous Measurement and Inspection to Drive the Demand for 3D Metrology Scanners
This research analyzes the global trends in the 3D metrology scanners market. The market is witnessing steady growth, with end users focused on enhancing productivity and reducing operational expenditure. Manufacturers are constantly looking to improve the quality of products being produced and reduce wastage as digitalization of industries witness...
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