Search results for: 'software-as-a-service'
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28 May 2021  |  Asia Pacific  |  Customer Research
Indonesian Telecommunications Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...
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07 Jul 2021  |  Asia Pacific  |  Market Research
Philippines Retail Banking Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...
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28 Aug 2019  |  Global  |  Market Research
Global Home Energy Management Systems (HEMS) and Building Energy Management Systems (BEMS) Market, Forecast to 2025
Energy Efficiency Legislation, Customer Awareness, and Commitment to Sustainability are Crucial for Accelerated Market Growth
The Home Energy Management Systems (HEMS) and Building Energy Management Systems (BEMS) market is dynamic and poised for accelerated growth for the next 7 years. BEMS is primarily driven by the trend of high peak demand charges, customers’ commitment towards sustainability, energy efficiency legislation, state incentives for buildings to install en...
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22 Jul 2020  |  Global  |  Market Research
Digital Trends in Healthcare—Global, 2019 to 2023
Gain a 360 Degree Perspective on Critical Success Factors
With 99% of healthcare organizations in some stage of digital transformation, it's clear that stakeholders understand the value of IT solutions. Digital health solutions offer great promise for new care delivery models, expanded access, better patient outcomes, and improved operational efficiency. For the first time, improving CX is rated as the ...
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26 Oct 2022  |  North America  |  Frost Radar
Frost Radar™: North American UCaaS Market, 2022
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As the North American unified communications-as-a-service (UCaaS) market matures and competition intensifies, it is becoming increasingly important for market participants to accelerate innovation and develop sustainable growth strategies. This market analysis provides a perspective on key market trends as well as an assessment of 30 growth and inn...
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20 Sep 2019  |  North America  |  Market Research
Global Endpoint Security Market, Forecast to 2023
Increasing Threats Drive Growth, Vendors Answer with Innovations and Integration
“Global Endpoint Security Market, Forecast to 2023” is a Frost & Sullivan report which analyzes the global market for endpoint security.Endpoint Security is a security software platform that includes host-based software products that secure computing devices and Internet of Things (IoT) from malware, targeted cyber attacks, unwanted applications,...
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09 Feb 2021  |  North America  |  Market Research
COVID-19 Pandemic Ignites Enthusiasm for Virtual Care
Competitors’ Growth Strategies will Shape the Way the Market Opportunity Crystallizes
There is no one definition for virtual care, but Frost & Sullivan defines it in this research as a technical platform that maintains an interactive connectivity between patients, providers, and payers where various processes and services may be scheduled, accessed, monitored, and entered into the medical record without the need for manual calls or ...
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05 Aug 2020  |  North America  |  Market Research
Digital Sustainability to Drive Adoption of Building Information Modelling (BIM) and Digital Twin Solutions in the Built Environment
Future Growth Potential Powered by Flexible Business Models in Commercial and Public Infrastructure Projects
The purpose of this research is to explore your company’s ‘Growth Zone’ in the architecture, engineering, and construction (AEC) industry through building information modelling (BIM) and digital twin opportunities. The study highlights market developments such as the evolution of the BIM and digital twin platform, impact of major technologies in th...
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23 Jun 2020  |  Latin America  |  Market Research
Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2026
Migration to Hosted/cloud-based Communications Continues to Help Growth
In 2019, the desktop and cordless phone market has decreased by 3.6 percent in terms of shipment, to 29.5 million, and 5.1 percent in terms of revenues to $3.35 billion. While the market is expected to decrease by a compound annual growth rate (CAGR) of 4.8 percent in terms of shipment and 7.4 percent in terms of sales, the industry is going to sti...
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18 Jul 2019  |  North America  |  Frost Radar
Frost Radar in the North American Hosted IP Telephony and UCaaS Industry
A Measurement System to Spark Companies 2 Action (C2A) – Innovation that Fuels New Deal Flow and Growth Pipelines
The North American hosted Internet Protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing steady growth as the small-business customer segment gradually matures and penetration in the mid-market and enterprise segments accelerates. Evolving technologies and business models, along with increasing customer awar...
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