Search results for: 'Workforce Identity and Access Managemen'
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- Access to New Therapy Areas to Drive Major Growth in the Global Biosimilars Market, 2020–2026
- Identity and Access Management, 2022
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- Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the cont
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21 Dec 2022  |  Global  |  Market Research
Digital Transformation in the Global Chemicals Industry
Investment in Emerging 5G and Quantum Computing Technologies Drive Transformational Growth
Across various industrial sectors, digitalization has rapidly developed, utilizing several existing and emerging digital technologies, including AI, Big Data analytics (BDA), IoT, machine learning (ML), natural language processing (NLP), robotics, and automation. While the chemicals industry was relatively slow to adopt these technologies, the tran...
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16 Feb 2022  |  North America  |  Market Research
US Population Health Management Growth Opportunities
Data Management and Care Coordination Challenges Necessitate Cloud-based Technologies and SaaS Business Models to Drive Transformational Growth
This research service will provide an overview of the US population health management (PHM) market. The study period is from 2021 to 2026. The report will provide a detailed analysis of the PHM market and applications, such as data & analysis, care management, and performance management. Discussions include industry challenges, drivers, and restrai...
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03 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: North American UCaaS Market
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...
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24 Dec 2020  |  North America  |  Market Research
Blockchain Use Cases and Business Models Transforming the Automotive Industry
Supply Chain to CASE Will Unwind New Revenue Models by Leveraging Secured Solutions
The aim of this research study is to give an overview of blockchain solutions, key use cases, and applications adopted in the automotive industry. The study focuses on the strategies that original equipment manufacturers adopt, the business models they use, key vendors, and core features. In the connected, autonomous, shared, and electric (CASE) er...
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21 May 2020  |  Europe  |  Market Research
Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026
COVID-19 Softens Growth Rates, Creates New Use Cases
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...
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15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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25 Mar 2022  |  North America  |  Customer Research
2022 UCC Industry Predictions
Transition to the Next Normal Requires Business Agility and Employees Equipped for Success
Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...
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17 Jul 2019  |  Latin America  |  Market Research
Challenges and Opportunities for On-Premises Unified Communications Vendors, Forecast to 2025
Mining Hidden UC Opportunities is the Key to New Growth
The traditional on-premises unified communications (UC) market is very mature and is experiencing pressure from both internal and external competitive forces. Premises-based solution vendors are facing challenges from a variety of competitors including disruptive unified communications as a service (UCaaS) providers, network service providers offer...
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25 Feb 2019  |  North America  |  Market Research
CES Automotive and Transportation Highlights, 2019
Level 2+ Autonomous Driving Solution With Artificial Intelligence Integration Will Be Launched by 2020
CES 2019 wrapped up amidst an Alexa overhaul, a barrage of autonomous pods and shuttles, and a clear message that the automotive industry is finally looking to near term autonomous and connected solutions that can improve the customer experience and lend a hand in the monetization game. Blockchain in automotive security, in-vehicle marketplace, aut...
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