Search results for: 'agil'

Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...

Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The indu...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...

Serverless computing represents one more step on the path away from cumbersome monolithic applications to more agile software approaches that speed development and deployment time. Such “cloud-native” applications are designed to leverage the flexible infrastructure of the cloud by abstracting application logic from the underlying server hardware. ...

30 Aug 2022  |  North America  |  Market Outlook

Canada and US Water and Wastewater Outlook, 2022

Growth Strategies will Focus on Adapting to Climate Change, Updating Infrastructure, and Dealing with Emerging Pollutants

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This research study discusses the impact of the pandemic on the water and wastewater industry in the United States and Canada, examining the measures being taken by utilities to deal with the same. It identifies the key trends emerging in the industry and the top utilities to watch out for The COVID-19 pandemic highlighted the importance of having...

21 Jan 2021  |  North America  |  Market Research

Growth Opportunities in the North American UCaaS Market

COVID-19 Accelerates Growth, but Success Varies Widely by Provider

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COVID-19 has wreaked havoc across the globe. If the epidemic continues to spread unabated, it is likely to continue to considerably impact trade and commerce patterns, GDP growth rates, employment and technology investments. Drastically-reduced travel and a massive shift to work-from-home models to avoid contagion have accelerated adoption of clou...

17 Aug 2020  |  North America  |  Market Research

5G and Edge Computing—Cloud Workloads Shifting to the Edge, Forecast to 2024

Multi-access Edge Computing (MEC) Deployments to Proliferate as Applications Demand Decentralized Computing

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The term 'Edge Computing' refers to computing that pushes intelligence, data processing, analytics, and communication capabilities down to where the data originates, that is, at network gateways or directly at endpoints. The aim is to reduce latency, ensure highly efficient networks and operations, as well as service delivery and an improved user e...

Frost & Sullivan's Top Predictions for the 2021 UCC Market takes a deep look into the convergence of technological, economic, social and other macro trends to provide an over-arching perspective on our expectations for the changing nature of communications and collaboration. These perspectives are validated by the intersection of our supply and dem...

The hosted IP telephony and UCaaS installed user base will expand at a compound annual growth rate (CAGR) of 18.2% during the years 2018-2025, as net new annual users increase from 5.10 million in 2018 to 8.74 million in 2025. Macro-economic factors or disruptive innovation could slow or accelerate market growth. Cloud will become the preferred te...