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The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

19 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Malaysian Fleet Management System Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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In light of the COVID-19 global pandemic, companies in the eCommerce, grocery delivery, and logistics industries have been enlarging their fleets to address the ever-increasing demand that begin in 2020. Cost minimization and fleet efficiency are urgently needed in this unprecedented time. The introduction of fleet management system (FMS) features ...

22 Dec 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Chinese Commercial Vehicle Fleet Management System Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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China's commercial vehicle (CV) fleet management system (FMS) market is currently in phase 2.0, which focuses on people-vehicle interaction. In the next 10 years, the market will enter phase 3.0, centering on technologies for vehicle-to-vehicle (V2V), vehicle-to-everything (V2X), and Internet of Things (IoT). In China, the CV market is experiencin...

While the spate of natural disasters and political instabilities has resulted in cautionary ICT spending, these have nevertheless highlighted the importance for enterprises to have robust data migration and disaster recovery solutions. Many companies are turning to managed cloud providers for assistance in moving their workloads to the cloud, to de...

This research service covers Asia-Pacific defense markets with an emphasis on operational requirements, technology trends, and the competitive environment. It includes current and future spending estimates for research and development, procurement, and operations and maintenance. Platforms including surface ships, submarines, fixed-wing aircraft...

Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routin...

The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

27 Oct 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Web Security Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Web security is an integral component of an enterprises security posture to detect and filter out malicious or unwanted web content seeking access to the network. The web security market is still in the growth phase in the Asia-Pacific region, with double-digit annual revenue growth common. For the most part, the market is hardware-driven, with mo...

Australia is one of the most mature data center services markets in the Asia-Pacific region. Despite facing intensifying competition from other countries in the region, including Singapore and Malaysia, the market continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly regulated verticals (bank...