Search results for: 'ranging agent'

25 May 2021  |  North America  |  Frost Radar

Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...

22 Mar 2018  |  North America  |  Market Outlook

Global Automotive Industry Outlook, 2018

Vehicle Sales to Inch Closer to 100 Million Units as Data Monetization Takes Centerstage

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Key Issues Addressed

The automotive landscape is rapidly changing every year. The convergence of various technologies and industries with the automotive space is creating numerous opportunities in the market. Digitization and connectivity are generating large volumes of usage data, which will enable new revenue streams such as data monetization in the automotive indust...

Fastly has the potential to become a $500M company in 3 years and hit $1.5B in revenue within 10 years, while also increasing margins in the 70% range. All of the market trends and data points to a big growth opportunity for companies like Fastly over the next few years as more customers demand greater flexibility and better performance across thei...

The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...

20 Sep 2019  |  North America  |  Market Research

Global Endpoint Security Market, Forecast to 2023

Increasing Threats Drive Growth, Vendors Answer with Innovations and Integration

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“Global Endpoint Security Market, Forecast to 2023” is a Frost & Sullivan report which analyzes the global market for endpoint security.Endpoint Security is a security software platform that includes host-based software products that secure computing devices and Internet of Things (IoT) from malware, targeted cyber attacks, unwanted applications,...

02 Apr 2019  |  North America  |  Market Research

Global Ultrasound Market for Established and Emerging Clinical Applications, Forecast to 2023

Evaluating Growth Patterns and Opportunities across Ultrasound Imaging

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This research service presents an analysis of the global ultrasound market. It provides an in-depth analysis of the current trends, market size, revenue forecast, market penetration, market attractiveness, in cart-based, portable and ultra-portable ultrasound market. Analysis by established (ob-gyn, general diagnostic imaging and cardiovascular) an...

23 Jan 2018  |  North America  |  Market Research

Global Embedded Computing Ecosystem Market, Forecast to 2023

IoT is the Main Engine for Growth and Innovation in a Market Going through an Intense Consolidation Phase

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Key Issues Addressed

IoT, powered by embedded sensors and ubiquitous cloud/mobile computing, is creating new business models and driving billions in spending across all key verticals – manufacturing, automotive, retail, and security – on a global scale. The revenue for the global embedded computing systems market is expected to increase from $55.51 billion in 2017 to $...

Over the top (OTT) monitoring and compliance (M&C) solutions often overlap with complementary software solutions, such as quality of experience (QoE) and quality of service (QoS) measurements for the distribution of video over streaming services. Most OTT monitoring and compliance vendors have proprietary software and use a combination of servers, ...