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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Demand for Advanced Functionality and Remote Working Capabilities Drive Japan Hosted/Cloud Contact Center Market, Forecast to 2026
Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities
Japan contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ce...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Demand for Advanced Functionality and Remote Working Capabilities Drives ANZ Hosted/Cloud Contact Center Market, Forecast to 2026
Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities for Hosted/Cloud Contact Centers
The ANZ contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ...
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19 Nov 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market Q2 2020 Tracker
A Growing Remote Workforce Strengthens the Future Growth Potential of Secure Remote Connections
The APAC network security market saw a growth of 6.3% in Q2 2020. Though most of the regions have begun recovering from the impact of the COVID-19 crisis, some ASEAN countries and India continue to see declining YoY growth in this quarter due to country-wide lockdowns. Enterprises are growing more cautious with their security budget, with budgets a...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Demand for Advanced Functionality and Remote Working Capabilities Drive the South Korea Hosted/Cloud Contact Center Market, Forecast to 2026
Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities
The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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06 Apr 2023  |  Asia Pacific  |  Market Outlook
Asia-Pacific Digital Health Outlook, 2023
Health Inequity, Workforce Shortage, and Aging Population will Lead to Transformational Growth of Virtual Health Technologies
The average physician-to-population ratio, high healthcare demand, rising aging population, and healthcare cost pressure have driven APAC’s digital health market, making it the most lucrative growth destination. Telehealth and virtual care segments witnessed exponential growth with their critical role in addressing healthcare challenges and consume...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Domestic Demand and Strong Offshore Opportunity Strengthens ASEAN Hosted/Cloud Contact Center Market, Forecast to 2026
Scalability, Improved Business Continuity, Remote Working Capabilities will Drive Future Investments
The ASEAN contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contac...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Strong Domestic Demand Strengthens Greater China Hosted/Cloud Contact Center Market, Forecast to 2026
Scalability, Remote Working Capabilities, Improved Business Continuity will Drive Future Investments
The Greater China contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Domestic Demand and Strong Outsourcing Opportunity Fuels Indian Hosted/Cloud Contact Center Market, Forecast to 2026
Scalability, Improved Business Continuity, Remote Working Capabilities will Drive Future Investments
The Indian contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Conta...
$4,950.00
Special Price $3,712.50 save 25 %