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Just as global markets show signs of moving on from the disruptions caused by COVID-19, the French economy now faces a period of high inflation and low economic growth. High inflation will act as a tailwind for rising prices and revenues. While this is expected to drive revenue expansion, it will increase costs and put pressure on margins. Franc...

29 Nov 2021  |  Europe  |  Market Research

UK Facility Management Growth Opportunities

Disruptive Technologies and Sustainability Goals to Support Facility Management Recovery

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The facility management (FM) market in the United Kingdom is transforming, driven by technology innovations, new business models, emerging value propositions, sustainability, and creative service offerings. The UK FM market is the largest in Europe and one of the most developed, dynamic, and mature in the world. It has a highly competitive internat...

Several European countries, including Germany, the United Kingdom, and Denmark, are at the forefront of leveraging the potential of biogas produced through the anaerobic digestion (AD) of energy crops, agricultural waste, organic waste, and sewage sludge. Subsidies and incentives are the key growth drivers. As part of its Net Zero by 2050 Strategy,...

29 May 2017  |  Europe  |  Market Research

Growth Opportunities in the Spanish Facility Management Market

Strong Opportunities for Service Integration and Hard Services in Europe’s Fastest Growing FM Market

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Spain is one of the smallest Facility Management (FM) markets in Europe on a per capita revenue basis. As FM awareness increases and outsourcing becomes more widely accepted, its growth will be the highest in all of Europe in all three delivery models (single-service, bundled service, and Integrated Facility Management or IFM). While soft-service F...

29 Mar 2024  |  Europe  |  Market Research

European Managed Security Services Growth Opportunities

Amidst Geopolitical Chaos, Finding a True Security Partner is Increasingly Essential

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This study focuses on the European managed security services (MSS) industry. Managed security service providers (MSSPs) supply their clients with comprehensive security solutions, including distributed denial of service (DDoS) protection, managed firewalls, and breach simulation services, predominantly through security operation centers (SOCs). Eme...

European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge locat...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

The European managed SD-WAN services market is projected to surpass $1.49 billion in 2025, reflecting an 18.3% year-over-year growth. This sustained growth is driven by accelerated digital transformation, increasingly complex network environments, and the surge in cloud-generated traffic. These dynamics underscore SD-WAN’s strategic role in enablin...

Customer experience (CX) management is a subset of the broader business process outsourcing (BPO) industry. It is defined as a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplish it in-house. CX management is an evolving industry, containing large global players and smaller regionally fo...