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Search results for: 'Digitization and Advanced Analytics Power the Global Security Industry'
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- digitization ad advanced analytics plwe the global security industry
- digitization ad advanced analytics power the global security industry
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This report provides a concise graphic snapshot of the changing face of the products and services which comprise the Customer Relationship Management market for U.S. pharmaceutical organizations from 2004-2007. It includes a breakdown of sub-markets, including SFA software, marketing/back office analytics software, and call center services. Each su...
$2,450.00
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17 Dec 2012 | Latin America | Market Research
Update on the CRM BPO and Contact Center Outsourcing Services Markets in Brazil
Moving from Contact Center to Customer Experience
The base year for this study is 2011. Due to the economy, the market demand for customer care outsourcing continues to grow. Market participants reported a solid organic revenue growth and secured significant deals with new and already existing clients. A solid growth is forecasted, and companies will be less concerned about losing control over ...
$4,950.00
Special Price $3,712.50 save 25 %
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This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.
$1,500.00
Special Price $1,125.00 save 25 %
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This research service presents a comprehensive overview of the North American mobile CRM market with in-depth market analysis of its two major segments, namely mobile sales force automation (SFA) and mobile field service management (FSM). This research service discusses the major industry challenges, market drivers and restraints, and trends that a...
$4,950.00
Special Price $3,712.50 save 25 %
