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Search results for: 'lightning one ofnature great unknown mi'
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17 Dec 2012 | Latin America | Market Research
Update on the CRM BPO and Contact Center Outsourcing Services Markets in Brazil
Moving from Contact Center to Customer Experience
The base year for this study is 2011. Due to the economy, the market demand for customer care outsourcing continues to grow. Market participants reported a solid organic revenue growth and secured significant deals with new and already existing clients. A solid growth is forecasted, and companies will be less concerned about losing control over ...
$4,950.00
Special Price $3,712.50 save 25 %
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This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.
$1,500.00
Special Price $1,125.00 save 25 %
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12 Aug 2015 | North America | Market Research
Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)
Smart CRM Strategies, Tactics, and Solutions for SMB Growth
Small midsized businesses (SMBs) become successful by addressing customers needs. Customer relationship management (CRM) software has become critical to SMBs by automating their ability to identify profitable sales opportunities and to develop customer loyalty and lifetime value, including social media referrals. But there are business, economic, ...
$1,500.00
Special Price $1,125.00 save 25 %
